Search found 832 matches
- Tue May 21, 2024 1:00 pm
- Forum: Mobile App Help
- Topic: New WiFi provider
- Replies: 14
- Views: 4139
Re: New WiFi provider
That suggests that the new router might not have the range the previous one did. You can try a reset on the datalogger to see if that improves things, it's fiddly to do it as you have to unscrew the collar at the top of the datalogger and then pull downwards, leave it 30 seconds and then plug it in ...
- Mon May 20, 2024 8:48 am
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
If you do have a CT clamp fitted, it’s most likely you have a cable break - and if there hasn’t been any work done near the cable run, the most likely place for it to fail is at the connector under the inverter itself - the multi core cables tend to snap inside the connector where the screw crushes ...
- Sun May 19, 2024 9:09 am
- Forum: Customer/End User Help
- Topic: Connector A or B for ECS2900
- Replies: 2
- Views: 26
Re: Connector A or B for ECS2900
There should be a big label on the side of the battery, the letter in the left hand corner is the connector type.
- Sat May 18, 2024 8:54 am
- Forum: Customer/End User Help
- Topic: Batteries providing barely any output and bizarre issues with Fox support
- Replies: 6
- Views: 108
Re: Batteries providing barely any output and bizarre issues with Fox support
Here’s my settings. Note: the inverter still does not record the SOC in the charts too. Same old data feed issue?IMG_8219.jpeg Can you remind me which inverter model this is and what your firmware versions are - i’ll look up the latest firmware versions - the newer inverters H3 Pro, KH and H (G2) h...
- Fri May 17, 2024 3:55 pm
- Forum: Customer/End User Help
- Topic: Batteries providing barely any output and bizarre issues with Fox support
- Replies: 6
- Views: 108
Re: Batteries providing barely any output and bizarre issues with Fox support
@srooke Can you screen shot your battery charge settings and post it here please
- Fri May 17, 2024 3:54 pm
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
Wow, I emailed Fox UK and got this answer "This is a settings issue we have now changed the setting on your inverter and it is operating as it should be now however if you have any other problems it may be worth contacting your installer as some issue we won't be able to resolve them remotely ...
- Fri May 17, 2024 9:20 am
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
I don’t think it’s the emlite meter - they are pretty dumb generation meters, there must be a meter fitted somewhere else or the inverter genuinely has a fault ?.
- Thu May 16, 2024 7:01 pm
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
I’m sorry to hear you’ve been having continued problems - It sounds as if the inverter has been fitted with either a meter or CT clamp to measure the loads and it sounds as if that has a problem. If it has a CT clamp it is a small white clip on cable clamp that is usually connected at the incoming m...
- Thu May 16, 2024 9:20 am
- Forum: Customer/End User Help
- Topic: Bt Wi-Fi connection!
- Replies: 5
- Views: 84
Re: Bt Wi-Fi connection!
You don't want airplane mode on as that shuts down all your wireless transmissions. On your phone make sure you delete or forget your normal internet connection, then look in the wifi list for the ssid W-XXXXXXX - connect to this and the password is mtmt2020. Then follow the attached to connect your...
- Thu May 16, 2024 9:16 am
- Forum: Firmware
- Topic: KH10.5 Latest firmware version
- Replies: 10
- Views: 238
Re: KH10.5 Latest firmware version
Thanks Will (for this and all of the brilliant information that you provide). Do you happen to know what this new KH update brings? I upgraded my KH10 to the first version that enabled forced discharge. I then upgraded to the following edition which fixed some issues I had with force discharge. At ...
- Wed May 15, 2024 1:32 pm
- Forum: Firmware
- Topic: H1-5.0-E Firmware upgrade
- Replies: 2
- Views: 71
Re: H1-5.0-E Firmware upgrade
It's best to do Master first, followed by Manager - good luck
- Wed May 15, 2024 10:46 am
- Forum: Customer/End User Help
- Topic: Info for port back-up fox ess ac1-3.0-e
- Replies: 5
- Views: 76
Re: Info for port back-up fox ess ac1-3.0-e
It does require some careful planning, as there are potential problems with earthing and neutral bonding when using the EPS outlet. From what you have said the €600 seems a reasonable price to me given the work, but have a read of this post as it sets out the various options https://foxesscommunity....
- Tue May 14, 2024 8:36 pm
- Forum: Customer/End User Help
- Topic: Installer bankrupt
- Replies: 2
- Views: 79
Re: Installer bankrupt
The easiest option is to replace your datalogger, create a new installer account and add the new datalogger serial number to it - your inverter will then show in your new installer account.
- Tue May 14, 2024 7:57 pm
- Forum: Firmware
- Topic: KH10.5 Latest firmware version
- Replies: 10
- Views: 238
Re: KH10.5 Latest firmware version
Yes it’s the manager responsible for comms, you need 1.19 or above for the latest integration - if you get that updated you’ll have access to the new features such as force charge / discharge work modes.
Plus there are many fixes in the inverter, and maxsoc now works correctly.
Plus there are many fixes in the inverter, and maxsoc now works correctly.
- Tue May 14, 2024 6:34 pm
- Forum: Firmware
- Topic: KH10.5 Latest firmware version
- Replies: 10
- Views: 238
Re: KH10.5 Latest firmware version
The very latest versions are :-
Master 1.30
Slave 1.01
Manager (ARM) 1.22
Master 1.30
Slave 1.01
Manager (ARM) 1.22
- Tue May 14, 2024 10:30 am
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
The installer attended today. Winced at the voltage level. Spent no more than five minutes configuring the inverter such that it is happy at higher voltages. Now all I need is some sun! Time to chase my complaint with the DNO, who have known about this for eight months and done nothing. Hopefully t...
- Mon May 13, 2024 10:01 pm
- Forum: Mobile App Help
- Topic: help understanding app overview page
- Replies: 4
- Views: 95
Re: help understanding app overview page
Ok, if it’s the V2 app from the ‘plant’ page (the picture of the house), swipe left and you will see this screen -
You can see the export total for the Day, Month or Year by changing the selection.
You can see the export total for the Day, Month or Year by changing the selection.
- Mon May 13, 2024 9:17 pm
- Forum: Mobile App Help
- Topic: help understanding app overview page
- Replies: 4
- Views: 95
Re: help understanding app overview page
Hi, which app are you using, is it the V1 app (blue background) or the V2 app (black background) ? The data screen is a snapshot taken every 5 minutes so not a real time view, and when larger appliances turn on and off you sometimes see strange numbers (sampling errors) which will correct after the ...
- Mon May 13, 2024 9:03 am
- Forum: Customer/End User Help
- Topic: Force charge option missing
- Replies: 4
- Views: 119
Re: Force charge option missing
No problem, For what you are doing I would stick with the old charge periods, but if you want to find the schedules, on the foxesscloud web go to this screen and click the icon circled red. 111.jpg If it comes up with this page you are fully up to date and can set schedules 112.jpg If it doesn't it ...
- Sun May 12, 2024 5:14 pm
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
Ahhh ok sorry my bad, I was thinking it was a hybrid inverter, but it’s a PV inverter (G series). 254V is high, the maximum permissible grid voltage is 253V but inverters often measure several volts higher particularly when they are nearing maximum power - if this is reported to your DNO they should...
- Sun May 12, 2024 2:46 pm
- Forum: Customer/End User Help
- Topic: G8 inverter problems
- Replies: 21
- Views: 339
Re: G8 inverter problems
At 8kW I assume it’s a KH8 that has been installed ? That sounds very much like it is seeing either a high grid voltage or too high a current on one of the PV strings which results in an alarm that shuts down the generation - the inverter will then go through a mandatory wait time and then perform c...
- Sun May 12, 2024 11:51 am
- Forum: Inverter Hardware
- Topic: Upgrade battery and BMS firmware?
- Replies: 4
- Views: 160
Re: Upgrade battery and BMS firmware?
I'm afraid i've never come across any instructions for battery remote upgrade, probably best to email fox service for advice. I'd be grateful if you can post back what they say so that we'll know for next time.
- Sun May 12, 2024 11:12 am
- Forum: Battery Hardware
- Topic: HV25 vs HV2600?
- Replies: 5
- Views: 258
Re: HV25 vs HV2600?
There isn’t much difference on paper anymore - the HV25 used to have a lower cycle count and depth of discharge but for the past 12 months they have been pretty much in parity, they are exactly the same physical size but the battery structure internally is different and the MIra has slightly less ca...
- Sun May 12, 2024 11:06 am
- Forum: Firmware
- Topic: How to update foxess (S series G2)
- Replies: 7
- Views: 443
Re: How to update foxess (S series G2)
I have one fox ss1500 g2 Where i can get the last firmware? Now i have master version 1.20 It can be upgraded by inserting a USB stick into the socket on the bottom - you will need to contact your local Fox service office to get the latest files - the post above describes how you format the USB sti...
- Sun May 12, 2024 9:50 am
- Forum: Customer/End User Help
- Topic: Force charge option missing
- Replies: 4
- Views: 119
Re: Force charge option missing
Hi, you don't say which inverter this (H1 G2?) is or which app (or website) you are using as that will affect the answer - can you confirm those please. The original charge periods 1&2 are more than sufficient to charge your batteries on the low tariff rate - the scheduler (force charge/discharg...