Unable to set export limit on STAR-H3-12.0-E

[MagicDude4Eva]

On the inverter itself I tried to set the ExportLimit under Grid-Settings to 4000W and the display shows "Success", but does not save the setting.

I followed the Youtube video, entered the passcode, went to Grid -> ExportLimit and then used the enter keys and up/down to enter 4000W, confirmed and got the message "Success" and below an "Exit". When I click on Esc, I return to the ExportLimit mask and when I exit all the way and go back in, the ExportLimit is at "000000W". When I do not exit the "Success" screen after entering "0004000W", eventually the inverter goes to the home-screen and then checking it again it is back to "0".

What is wrong here?

Version_Master：2.11 / Version_Slave：1.03 / Version_ARM：1.85

Side question: How do I restart the inverter - the On/Off switch below the Inverter does not seem to do anything. The "Off" switch in the middle (see images here: viewtopic.php?p=7838#p7838) turns off the electricity entirely.

[Will]

might be easiler to ask your installer to set the limit using the cloud portal for installers.

[MagicDude4Eva]

might be easiler to ask your installer to set the limit using the cloud portal for installers.

My installer is highly unreliable and not very pro-active. It would take several days to organise this, but in the mean-time I found in the new Cloud platform, that I can manually adjust it via the device settings.

[Will]

What is this new cloud platform?

[MagicDude4Eva]

What is this new cloud platform?

Via https://www.foxesscloud.com/v2/plants/plant you can configure settings on the inverter: