Search found 23 matches

by RogerC
Fri Nov 15, 2024 3:29 pm
Forum: Customer/End User Help
Topic: Solar Panels and nesting birds.
Replies: 2
Views: 223

Solar Panels and nesting birds.

Has anyone had pigeons nesting under the solar panels? My window cleaner advised me to keep an eye open and sure enough I’ve since seen a couple taking a closer look at the gap. Has anyone fitted the barrier that he said could be fitted to prevent this happening? I must say it didn’t occur to me dur ...
by RogerC
Fri Nov 15, 2024 1:36 pm
Forum: Customer/End User Help
Topic: Still not sure what’s going on
Replies: 2
Views: 266

Re: Still not sure what’s going on

Thanks again, Dave. 👍🏻 Always happy to be educated. 🙂
by RogerC
Thu Nov 14, 2024 1:33 pm
Forum: Customer/End User Help
Topic: Still not sure what’s going on
Replies: 2
Views: 266

Still not sure what’s going on

Having overcome some teething problems, with help from this forum, could someone explain the scenario on my app where it looks as though the grid is charging the battery.
IMG_0801.png
The load is 0.49kW but the grid is supplying 0.98kW. Is there still a settings issue?
by RogerC
Fri Nov 01, 2024 12:27 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hello Dave. Been back a week and finally got round to checking the inverter settings directly, using your instructions. I found them to already be at 10%, so I assumed nothing more needed to be done. (For what it’s worth, the app settings are still showing 0%. You mentioned the possibility of Wi-Fi c ...
by RogerC
Fri Oct 11, 2024 11:18 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hi Dave. Thanks for the update. I don’t think I’ve got a problem with the router signal strength at the inverter, it’s showing 3 bars on the app. I know what you mean about the SSID business, but I’ve got a “mesh” setup, and the new bit of kit is called a “node”, it isn’t an extender and the SSID sta ...
by RogerC
Wed Oct 09, 2024 10:34 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hi Dave. I managed to improve the signal strength to the inverter, and tried again to set those 2 parameters as you described earlier. You previously said “Also double check that you have no charge times set.” I assume you were referring to the settings shown in my screenshot 1? The one setting that ...
by RogerC
Fri Oct 04, 2024 1:52 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hello Dave and any other interested parties. Just when you thought you’d heard the last of me!! Update: • I’ve been quite ill with bronchitis, on the mend now, still in Spain, holiday has become convalescence🙂 • I’ve had a Wi-Fi extender fitted at home, it’s as near the inverter as possible but the s ...
by RogerC
Sun Sep 29, 2024 2:13 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hi Dave. As per your instructions re: foxESScloud.com, I’m struggling to see the “button under ‘operation’” that leads to the page, the screenshot of which you annotated with red and yellow circles. Please would you send me a screenshot of the preceding screen? 👍🏻
by RogerC
Sat Sep 28, 2024 7:57 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

But I’ve managed to login to FoxESScloud.com on my phone. Where do I go from here?
by RogerC
Sat Sep 28, 2024 7:53 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

But I’ve now managed to login to FoxESScloud.com on my phone. HELP!
by RogerC
Sat Sep 28, 2024 7:48 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

The house appears to have gone “Off Grid”. It it because I’ve been trying to use the fox website?
by RogerC
Sat Sep 28, 2024 6:30 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

I’ve tried to login to the website but when I input the sign in details it just comes back with Error 5xx. I checked my username on the app and changed the password successfully beforehand. I’ll get my other son to try logging on as me in case it’s because I’m in Spain. I did as fox asked and contact ...
by RogerC
Sat Sep 28, 2024 8:38 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Morning Dave! I tried to do as you suggested but I just get the error message you see in the attached screenshot. I couldn’t see Battery System Reserve, did you mean Battery Reserve Capacity? I’m so grateful for your assistance, I’m afraid the so called service department at foxESS has been useless, ...
by RogerC
Fri Sep 27, 2024 7:48 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Now that the clamp has been refitted correctly and the inverter finally has correct information to go by, I’d like to know how to adjust the settings so that when there’s no PV output and the battery is charged, the load is met by the battery rather than the grid as at present (see attachment)
by RogerC
Fri Sep 27, 2024 11:56 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

So it doesn’t matter if the cable is a loose fit in the clamp?
by RogerC
Fri Sep 27, 2024 9:51 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Sorry about the typo, I expect you translated it to “cable” ok. 🙂
by RogerC
Fri Sep 27, 2024 9:45 am
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Morning Dave. They turned the CT Clamp round as you advised. I’ll post a pic of today’s graph a bit later. Hopefully you (and Will) will confirm that it looks more normal. Re: the black/white issue, might the black clamp be designed for a fatter cable? I ask because on mine it looks like the xabke is ...
by RogerC
Thu Sep 26, 2024 7:40 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hi Dave. Was the CT Clamp wired the right way? No there’s no EV charger in the installation. I can’t change the Battery Reserve Capacity, there’s a message, something about it being beyond the configurable range. I did manage it earlier but now its gone back to zero I’m getting less and less sure abo ...
by RogerC
Thu Sep 26, 2024 2:43 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hello again. I’ve attached the pictures sent by my son. The arrow wasn’t very clear so they edited the shot. Apparently there’s an “L” at the head of the arrow and a “K” at the tail end (all embossed).

Further thoughts appreciated.
by RogerC
Wed Sep 25, 2024 7:45 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

It’s OK, I’ve googled CT clamps, Current Transformer, eh?!
by RogerC
Wed Sep 25, 2024 7:40 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hello Dave. We’re not back till the end of October, but one of my sons might be able to check it out. Trouble is, he’s up to his neck in his own domestic affairs so I certainly won’t pressure him! He’s got an engineer’s mind though, and in fact mentioned the same thing as you about “CT Clamps” ( he e ...
by RogerC
Wed Sep 25, 2024 6:13 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

Re: New owner confusion

Hello Will. I don’t think a fuse has tripped as I have seen load on other occasions (fridge/freezer was left on). In fact, that’s my second point of confusion, as the daytime load and PV output seem to be in sync, in the sense that they are “mirror images” for want of a better description. As one goe ...
by RogerC
Wed Sep 25, 2024 5:22 pm
Forum: Welcome space / Install gallery
Topic: New owner confusion
Replies: 34
Views: 3908

New owner confusion

Hello. The timing was not ideal but we went away on a pre-booked holiday 5 days after the installation on September 9th. I’ve been looking at the app while we’re away and I don’t understand what appears to be going on with the system. The screenshot below shows zero PV output (it being dark) and zero ...