Fox ESS server down. Any clue as to when it will be back

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mossdale
Posts: 9
Joined: Wed May 31, 2023 3:08 pm

Server has been only partially working all day. I can't set the force charge or min SOC just get "timeout" or similar. Any idea when it will be working?
Sloanyd
Posts: 21
Joined: Sun Nov 12, 2023 1:38 pm

Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.
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Screenshot 2023-11-12 at 17.41.24.png
Simsimbol
Posts: 8
Joined: Fri Jul 28, 2023 5:21 pm

I have same problem.
mossdale
Posts: 9
Joined: Wed May 31, 2023 3:08 pm

My inverter (AC1 5.0) is up in the loft and very difficult to get at thanks due to the installer. I cannot find any way to set the force charge or min SOC on grid from the AC1 menu. Any help appreciated.

Thanks,

Martin
LauraBattery
Posts: 4
Joined: Sun Nov 12, 2023 5:42 pm

Sloanyd wrote: Sun Nov 12, 2023 5:47 pm Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.
I have the same problem. How did you access the controls on the inverter?
Sloanyd
Posts: 21
Joined: Sun Nov 12, 2023 1:38 pm

From the display on the inverter.
Page 32 in the user guide contains the menu tree how to get to charge times and SOC settings.
I have the H1/AC1

Menu > settings > work mode > Charge time.
Menu > Settings > Battery > min SOC, Max SOC, ongrid Soc.
Paul Wildsmith
Posts: 18
Joined: Fri May 19, 2023 2:22 pm

All working now
Dave Foster
Posts: 1311
Joined: Thu Oct 13, 2022 7:21 pm

I'll leave this here just in case anyone needs it again - into Settings, Work Mode, Charge Times to change times manually.
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