Setting Meter Compensation

HughInDevon · Wed Feb 12, 2025 5:39 pm

Hi,
After watching Will's YouTube video on setting the meter compensation to a negative number and getting the inverter firmware updated to 1.37 I thought I would do this on my KH10. But for the life of me, I can't find the setting. The path I followed was:
Menu
Setting
Password 0,0,0,0
On-Grid
Then I went down the menu starting at Safety, Export Controletc but no Meter Compenstation.
can anyone tell me how to find it?
Thanks, Hugh

Wed Feb 12, 2025 8:16 pm

I’m sorry to say, it’s not available through the inverter menu’s, only an installer level account can access this remotely - Will has suggested getting your installer (or Fox) to start with a setting of -50 watts - I can’t offer any more help as my inverter doesn’t support this feature

HughInDevon · Wed Feb 12, 2025 8:55 pm

Thanks for that. I will ask Fox to do it as my installer would come last in a three-legged tortoise race.

hassangondal · Thu Mar 05, 2026 3:33 am

Here is what worked for me.
1) remove your battery from current account
2) create a installer level account (you'll need new username and another email address) using the app. You can just use "Username Pty Ltd" as company name if it asks
3) Add your battery into the installer level account
4) change meter compensation level
5) remove battery from installer level account
6) add battery back into original account

This was the exact process I followed and it worked.

evilbunny · Thu Mar 05, 2026 9:54 am

hassangondal wrote: ↑Thu Mar 05, 2026 3:33 am Here is what worked for me.
1) remove your battery from current account
2) create a installer level account (you'll need new username and another email address) using the app. You can just use "Username Pty Ltd" as company name if it asks
3) Add your battery into the installer level account
4) change meter compensation level
5) remove battery from installer level account
6) add battery back into original account

This was the exact process I followed and it worked.

I just tried to do all that but the app just says unbindable when I delete the plant from the owner account because it's probably still linked to the installation company.

How much does a replacement datalogger cost?

evilbunny · Sat Mar 07, 2026 2:43 pm

evilbunny wrote: ↑Thu Mar 05, 2026 9:54 am I just tried to do all that but the app just says unbindable when I delete the plant from the owner account because it's probably still linked to the installation company.

How much does a replacement datalogger cost?

To answer my own question, I now don't need a new datalogger because the v1 web portal still allows battery systems to be bound to a different Agent/Installer account.

https://foxess.evilbunny.org/doku.php?i ... er_account

Danto · Sun Mar 29, 2026 5:29 pm

Hi there - any hints on setting an Agency ID in order to create an installer level account?
I too wish to set Meter Compensation.

Thanks!
Dan

evilbunny · Mon Mar 30, 2026 10:38 am

Danto wrote: ↑Sun Mar 29, 2026 5:29 pm Hi there - any hints on setting an Agency ID in order to create an installer level account?
I too wish to set Meter Compensation.

You need to create an Agency account first, then generate an invite code, then create the installer account using the invite code.

Danto · Mon Mar 30, 2026 10:49 pm

Thank you.

Gogetta · Mon Jul 06, 2026 4:32 pm

Hi

I want to trial and error my Meter Compensation without the faff of emailing fox support every time.

How "safe" is it to create an installer account and use it? Will it void any warranty? Do Fox see that you're using an installer account?

Tue Jul 07, 2026 9:14 am

Gogetta wrote: ↑Mon Jul 06, 2026 4:32 pm Hi

I want to trial and error my Meter Compensation without the faff of emailing fox support every time.

How "safe" is it to create an installer account and use it? Will it void any warranty? Do Fox see that you're using an installer account?

You will have access to a lot of grid settings and in that respect you have to be very careful or you can cause damage but some more experienced users have done it. If something goes wrong and it is attributed to a change you make you can understand your installer and Fox will not honour the warranty - if that's something you are worried about you should get your installer of Fox to change the compensation setting.

Gogetta · Tue Jul 07, 2026 7:37 pm

Hi Dave

Thanks so much for the reply. I'll bear all this in mind before making an installers account.

What do you have your MC set at? Currently I have it at -25w and seem to get a nice steady export. I currently don't have an export tariff. So may set it to -20w to get (close to) net zero.

Tue Jul 07, 2026 9:50 pm

Gogetta wrote: ↑Tue Jul 07, 2026 7:37 pm Hi Dave

Thanks so much for the reply. I'll bear all this in mind before making an installers account.

What do you have your MC set at? Currently I have it at -25w and seem to get a nice steady export. I currently don't have an export tariff. So may set it to -20w to get (close to) net zero.

It’s very dependent on your typical base load, often set in the -15 to -50 range.

Sadly my inverter is the older gen 1 which doesn’t have that feature (it was introduced about 12 months ago and only on gen 2 inverters), but with my base load I estimate would need -30 watts