After signing a contract with a reputable installer 4 months ago still waiting and saying no to original terms. We live Rural in a flood prone area and need backup plus level 3 or Islanding. Location originally seems to be a problem and our meter box is separate to the house across the drive way. Existing solar is 10 year old Solar 15kw and 10 year old Fronius inverter15kw. All promised to be backed up and charged from Solar when grid is down.
Now it all seems too hard for the Company and making excuses. Also have concerns that sorting this out may not be our best option as we are always reliant on water pump for running water and are often without power for days and with floods for weeks. System promised to charge with no grid but installer says No. Any advice please.