Mine has now come back online, but I had to go to "WLAN Configuration" and reconnect to my home network. Furthermore, the missing data from yesterday and this morning have now transferred across and are in the Energy Analysis charts.
TyGuto wrote: ↑Thu Mar 12, 2026 8:36 am My system has two inverters (both H1-6.0-E-G2), each with three EP5 batteries attached, and also a WW data-logger each.
This morning...
(1) App and Foxesscloud both show only one inverter and battery array
(2) Both data-loggers are showing but one does not identify the inverter it is attached to
(3) The data looks correct for the one inverter/battery combo. (it has charged and discharged as expected)
(4) Both inverter panels state 'normal' and their percentage figures and discharge rates match as expected
(5) The data-logger without an identified inverter has a flashing red light at half second frequency (which the manual says means "The IP has been acquired, but the handshake with the server was not successful."
No amount of pressing rest or rebooting changes the flashing rate.
I contacted my installer who spoke to FoxEss who recommended using THE ‘WLAN CONFIGURATION’ and reconnecting to the house network. This worked immediately., and missing data has been restored too.
I see London2000 did the same thing.
The app is now refreshing every few seconds now too.
Glad to hear you both got it working after sorting out WLAN config, and posting back helps those that are still struggling to connect.
I set this up yesterday as I have a WL inverter. I followed Will's guide here starting at 19:30. Just pick Direct LAN and put the ip address of the inverter when it prompts you.Fl1ntst0ne wrote: ↑Thu Mar 12, 2026 8:57 amI believe if your inverter ends with '-WL' then you can use the modbus TCP option. It works for me
CheerZ..
Hi
Not sure if the same has happened again but system has all stopped reporting again. Just happened.
Not sure if the same has happened again but system has all stopped reporting again. Just happened.
Working ok here, Cloud updated at 17:52, and I waited for 17:57 for it to upload to Cloud.rolotwix12 wrote: ↑Thu Mar 12, 2026 5:45 pm Hi
Not sure if the same has happened again but system has all stopped reporting again. Just happened.
Try and wait it out 30-60mins, see if others report failure.
Hi
I am in the UK. The Inverter panel has no alarms and says Normal. The transponder item plugged into the inverter underneath ( sorry not sure what it's called) is pulsing red as normal.
I am in the UK. The Inverter panel has no alarms and says Normal. The transponder item plugged into the inverter underneath ( sorry not sure what it's called) is pulsing red as normal.
Dataloggerrolotwix12 wrote: ↑Thu Mar 12, 2026 6:07 pm Hi
I am in the UK. The Inverter panel has no alarms and says Normal. The transponder item plugged into the inverter underneath ( sorry not sure what it's called) is pulsing red as normal.
To summize yesterday...
The data was being sent to Fox, apart from a small data loss (at least how I see the graphs)
They didn't allow the data to flow out to us, so we see empty graphs for hours (that later populated) and the Home/Grid/PV/Battery values went blank
Locally, the system carried on with it's prior stored instruction for work modes/programmed charges etc