Mode scheduler / force discharge - charge issues

[Camut]

Hello

I've been happily using the Mode Scheduler function in the Fox mobile app to force charge/discharge whenever my energy provider gives an hour or two of free electricity, until today.

When I went to set and turn on the schedules, I noticed that the app had some strange values in the Minimum SOC field (3855%) and also wouldn't allow me to alter, add or delete any of the existing schedules.

Has anyone else experienced this, or knows how I can resolve the issue? I'm at a loss!

Thanks in advance
Cam

[MaterialBarracuda48]

I had recent weird errors with scheduler changing values, seems a weird bug occurring between my Android phone and my son's Apple.

viewtopic.php?t=2363
Might not be related to this at all, but could apply.


Given the values are somewhat stupid, I would restart system.
Then see if the values are sensible range, 10%-100%

You may also need to have the firmware updated, and probably not a bad idea.

[Dave Foster]

A few people have complained about this today, some were able to change the values back to sensible numbers, some couldn’t - but i’m hearing that it may have been sorted by Fox in the cloud, can you confirm ?

[Camut]

Hi there

I submitted a support ticket and happy to report that Fox were super quick and have sorted the issue now.

Thanks for the replies.

BW
Cam

[jamescwood14]

Hi,

I had a FOX ESS battery and inverter installed last week.

Its mostly working well in the app. However I cant control charge or discharge. I have looked at various on line helps on here and other places and I think i have done everything OK.

I started off using the mode scheduler everything looked fine but the battery didn't do what I told it to do. I spoke to the installation company; Soly and they told me to go back to the more basic setting. I saved the settings toggled on and submitted, everything looks fine, but again the battery doesn't charge when I specify it.

For some reason the battery charges at about 9.50 every morning, which doesn't align with my Octopus Flux tariff.

I have seen references to the mode scheduler requiring a firmware upgrade, which I might need, but I cant even use the more basic settings.

I would like to check/update the firmware, how do you do that?

Any help is welcome.

[Will]

You'll need to contact your installer to update your firmware.

[jamescwood14]

Thanks for the response.

The installer is SOLY, they seemed quite helpful up until I paid them! They seem to be no longer responding. I will try again.

Regards,

James