Search found 7 matches
- Sun Nov 12, 2023 7:35 pm
- Forum: Mobile App Help
- Topic: Battery instruction timeout
- Replies: 8
- Views: 2405
Re: Battery instruction timeout
Looking on the Facebook Fox User Group page, this is a widespread issue today. I noticed it at about 7am and it’s still not working. Looks like an issue at Fox’s end. If you are on FB, I recommend joining the group as it’s a great place to get advice and tips. As far as this problem goes, there’s not ...
- Thu Oct 12, 2023 9:08 am
- Forum: Mobile App Help
- Topic: Alternative apps
- Replies: 5
- Views: 5753
Re: Alternative apps
Just installed "Energy Stats" but when I try to log in I get the same message as the Fox ESS app gives "41200 data query failed" . I am trying to log in using the username and password that I use for the Fox ESS app. Apparently the fox site is functioning? Thanks, any help appreciated. If the Fox ...
- Wed Oct 11, 2023 9:45 pm
- Forum: Customer/End User Help
- Topic: Fox ESS app not working
- Replies: 28
- Views: 15962
Re: Fox ESS app not working
I have this problem too. The app shows error 412000 ‘query data’ not responding’ or something like that. I have deleted and re downloaded the Energy stats app and the Foxess own app. Both are just blank. I have no idea why, and as a pensioner with No technical knowledge where do I go for help. My sy ...
- Wed Oct 11, 2023 7:48 pm
- Forum: Mobile App Help
- Topic: App weirdness
- Replies: 4
- Views: 1178
- Wed May 31, 2023 3:01 pm
- Forum: Customer/End User Help
- Topic: Battery suddenly offline.
- Replies: 7
- Views: 2264
- Wed May 31, 2023 2:15 pm
- Forum: Customer/End User Help
- Topic: Battery suddenly offline.
- Replies: 7
- Views: 2264
Re: Battery suddenly offline.
I can't even get anything now. The desktop portal fails with an HTTP 500 error and the app overview yield page is blank.
- Wed May 31, 2023 1:56 pm
- Forum: Customer/End User Help
- Topic: Battery suddenly offline.
- Replies: 7
- Views: 2264
Re: Battery suddenly offline.
Same has happened to me. No current data showing on either the app or desktop portal, and battery is showing offline. Only had the system in for two weeks. No idea what to do to get it back again. Anyone have any suggestions please?