Battery suddenly offline.

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CHorncliffe
Posts: 4
Joined: Mon Apr 24, 2023 8:19 pm

My system is suddenly showing as offline. Before I go into the loft and check everything is there any maintenance work being done? Has anyone else got the same problem?App is not showing any data
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CHorncliffe
Posts: 4
Joined: Mon Apr 24, 2023 8:19 pm

Back up now without having to do anything. Perhaps WiFi connection was lost for some reason.
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Barrovian
Posts: 7
Joined: Fri May 26, 2023 9:06 am

Same has happened to me. No current data showing on either the app or desktop portal, and battery is showing offline. Only had the system in for two weeks. No idea what to do to get it back again. Anyone have any suggestions please?
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asyrop
Posts: 31
Joined: Wed Dec 14, 2022 4:46 pm

The web based portal seems down too though it is still reporting yield but nothing more. Will report when it comes back to life.
A
Asyrop:
14 poorly angled 415W panels
5kW H1 inverter
3 x MIRA 25 batteries

Cambridgeshire - installed Nov 22
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Barrovian
Posts: 7
Joined: Fri May 26, 2023 9:06 am

I can't even get anything now. The desktop portal fails with an HTTP 500 error and the app overview yield page is blank.
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canton7
Posts: 42
Joined: Sun Oct 23, 2022 12:17 pm

Foxcloud goes down regularly. Just be patient.
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asyrop
Posts: 31
Joined: Wed Dec 14, 2022 4:46 pm

It seems back up on the web portal now. I can see everything in real time (well every 5 mins). A
Asyrop:
14 poorly angled 415W panels
5kW H1 inverter
3 x MIRA 25 batteries

Cambridgeshire - installed Nov 22
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Barrovian
Posts: 7
Joined: Fri May 26, 2023 9:06 am

asyrop wrote: ↑Wed May 31, 2023 2:55 pm It seems back up on the web portal now. I can see everything in real time (well every 5 mins). A
Nothing for me yet.
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