Battery instruction timeout

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LauraBattery
Posts: 4
Joined: Sun Nov 12, 2023 5:42 pm

Hello - trying to set times to charge from the grid via the app but after pressing save, it times out. Tried doing it via the web but can't find any way to do it. Uninstalled and reinstalled app three times, no joy. So right now have no control over my battery. Any advice welcome!
gmonag
Posts: 2
Joined: Sun Nov 12, 2023 6:17 pm

I have the same issue
Waggers66
Posts: 2
Joined: Sun Nov 12, 2023 6:41 pm

I also have the same problem. Only started today 12th November 23. Sounds like a software problem, maybe,?
Barrovian
Posts: 7
Joined: Fri May 26, 2023 9:06 am

Looking on the Facebook Fox User Group page, this is a widespread issue today. I noticed it at about 7am and it’s still not working. Looks like an issue at Fox’s end. If you are on FB, I recommend joining the group as it’s a great place to get advice and tips. As far as this problem goes, there’s not much you can do but wait for Fox to fix it.
Waggers66
Posts: 2
Joined: Sun Nov 12, 2023 6:41 pm

Thank you
gmonag
Posts: 2
Joined: Sun Nov 12, 2023 6:17 pm

Thanks
mal.thomas
Posts: 1
Joined: Sun Nov 12, 2023 10:04 pm

I have the same problem
LauraBattery
Posts: 4
Joined: Sun Nov 12, 2023 5:42 pm

Barrovian wrote: Sun Nov 12, 2023 7:35 pm Looking on the Facebook Fox User Group page, this is a widespread issue today. I noticed it at about 7am and it’s still not working. Looks like an issue at Fox’s end. If you are on FB, I recommend joining the group as it’s a great place to get advice and tips. As far as this problem goes, there’s not much you can do but wait for Fox to fix it.
Thank you very much.
leccybill
Posts: 1
Joined: Sun Jan 07, 2024 8:36 pm

I have the same problem but it's only since the Fix maintenance I think. It worked before
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