Search found 3 matches

by timinwinchester
Sun Jan 19, 2025 7:20 pm
Forum: Customer/End User Help
Topic: Familiarising with new system - some questions
Replies: 8
Views: 737

Re: Familiarising with new system - some questions


Hello Jason. You are not alone. We had our system installed on 28 December by ECH and had exactly the same issues as you’ve experienced. It’s been quite a stressful few days but finding forums like this really helps. What we don’t understand is why the installers aren’t suggesting or even ...
by timinwinchester
Sun Jan 19, 2025 7:02 pm
Forum: Mobile App Help
Topic: Lost wifi connection, app offline
Replies: 3
Views: 84

Re: Lost wifi connection, app offline

Ha! Will, you're a star, thank you. I spent ages on this trying to do it manually!
For anyone who has a similar problem to me in the future, Will was right!
I went into the app.
Used the "me" button at the bottom left and selected WLAN configuration
1.png
let it search for devices, and it found ...
by timinwinchester
Sun Jan 19, 2025 6:48 pm
Forum: Mobile App Help
Topic: Lost wifi connection, app offline
Replies: 3
Views: 84

Lost wifi connection, app offline

I had my system installed last week, and it was working Ok, I think. And then,
This afternoon, my mobile app went offline.
The wifi dongle module on the bottom of the inverter is flashing red quickly, showing no wifi connection.
I've looked around on this site and followed the advice to try ...