Search found 6 matches

by timinwinchester
Thu Mar 20, 2025 9:14 am
Forum: Customer/End User Help
Topic: Difference between app and website figures
Replies: 4
Views: 3600

Re: Difference between app and website figures


Well that’s interesting it’s the other way round on my H1 (gen1) but that’s why they are different - the stats used to show exactly the same number (Total Yield = all work) but when Fox added the solar production to the V2 app they modified the way the stats appear on the webpage as well and it ...
by timinwinchester
Tue Mar 18, 2025 2:48 pm
Forum: Customer/End User Help
Topic: Difference between app and website figures
Replies: 4
Views: 3600

Re: Difference between app and website figures


The figures on the Sites Detail page are the Solar Production for the day and the month.

Whereas the figures on the inverter page are Total Yield which is all the work that the inverter has done whether from solar, grid or batteries.


thanks Dave. That still leaves me a bit confused. The ...
by timinwinchester
Tue Mar 18, 2025 12:56 pm
Forum: Customer/End User Help
Topic: Difference between app and website figures
Replies: 4
Views: 3600

Difference between app and website figures

When I look at today's yield on the "my sites" section of the webportal, I see a today yield of 18.9kwH and a monthly yield of 307.
Screenshot 2025-03-18 125302.png
This is consistent with what I see on my app.


But when I look on the inverter page on the device>inverter left hand drop down it ...
by timinwinchester
Sun Jan 19, 2025 7:20 pm
Forum: Customer/End User Help
Topic: Familiarising with new system - some questions
Replies: 9
Views: 3951

Re: Familiarising with new system - some questions


Hello Jason. You are not alone. We had our system installed on 28 December by ECH and had exactly the same issues as you’ve experienced. It’s been quite a stressful few days but finding forums like this really helps. What we don’t understand is why the installers aren’t suggesting or even ...
by timinwinchester
Sun Jan 19, 2025 7:02 pm
Forum: Mobile App Help
Topic: Lost wifi connection, app offline
Replies: 8
Views: 19297

Re: Lost wifi connection, app offline

Ha! Will, you're a star, thank you. I spent ages on this trying to do it manually!
For anyone who has a similar problem to me in the future, Will was right!
I went into the app.
Used the "me" button at the bottom left and selected WLAN configuration
1.png
let it search for devices, and it found ...
by timinwinchester
Sun Jan 19, 2025 6:48 pm
Forum: Mobile App Help
Topic: Lost wifi connection, app offline
Replies: 8
Views: 19297

Lost wifi connection, app offline

I had my system installed last week, and it was working Ok, I think. And then,
This afternoon, my mobile app went offline.
The wifi dongle module on the bottom of the inverter is flashing red quickly, showing no wifi connection.
I've looked around on this site and followed the advice to try ...