Search found 4 matches

by Anthony59
Tue Nov 26, 2024 8:49 am
Forum: Hybrid (Solar + Battery)
Topic: Eddi draining battery when triggered by drop in demand
Replies: 3
Views: 359

Re: Eddi draining battery when triggered by drop in demand

Thanks for the concise reply. My Eddi seemed to continue consuming power for longer than expected when the demand from other appliances dropped. I suppose that I need to set the Export margin from the Eddi screen (not the app), by following instructions mentioned here: https://myenergi.info/export ...
by Anthony59
Mon Nov 25, 2024 1:55 pm
Forum: Hybrid (Solar + Battery)
Topic: Eddi draining battery when triggered by drop in demand
Replies: 3
Views: 359

Eddi draining battery when triggered by drop in demand

Hello. Sorry if this has already been covered, but I can't find a solution. I have a hybrid inverter: Model: H1-6.0-E-G2, 1 Master battery, 2 slaves in a stack. Plus Eddi and myHarvi. The CT clamp for the Eddi is on the meter connection to the grid. So when my inverter tries to export to the grid ...
by Anthony59
Fri Nov 08, 2024 2:56 pm
Forum: Customer/End User Help
Topic: Issue logging into www.foxesscloud.com
Replies: 6
Views: 2800

Re: Issue logging into www.foxesscloud.com

It turns out the the username is case sensitive. After their support told me my user name, I realised what was wrong. I can login with my username, despite the space between first and surname.
by Anthony59
Fri Nov 08, 2024 2:09 pm
Forum: Customer/End User Help
Topic: Issue logging into www.foxesscloud.com
Replies: 6
Views: 2800

Re: Issue logging into www.foxesscloud.com

I have the same problem, I cannot login to the website. I noticed that my User Name is my first name then a space, then my surname. Maybe the website cannot handle a space in the user name? I tried to make a new account and register the device again with a different email address and username ...