Search found 16 matches

by AlanHarwood
Thu Sep 05, 2024 2:38 pm
Forum: Firmware
Topic: KH10.5 Latest firmware version
Replies: 15
Views: 5030

Re: KH10.5 Latest firmware version

My Manager version is currently 1.31 (upgraded yesterday).
by AlanHarwood
Fri Aug 16, 2024 1:39 pm
Forum: Mobile App Help
Topic: Mobile app - login has expired
Replies: 18
Views: 2703

Re: Mobile app - login has expired

I'm having the same problem today; web site works normally, as does old version of app, but new version of app either says I am off-line, or refuses to let me log in.
by AlanHarwood
Fri Apr 19, 2024 7:20 pm
Forum: Pre-sales Questions
Topic: KH-Series 10.5 hybrid inverter software/firmware
Replies: 15
Views: 4852

Re: KH-Series 10.5 hybrid inverter software/firmware

I spoke too soon. I successfully changed the maximum discharge power to 10kw using the web page, but when I later tried to alter the timings on the Android app, it told me I had to reduce the maximum power back to 6kw.
by AlanHarwood
Fri Apr 19, 2024 1:19 pm
Forum: Pre-sales Questions
Topic: KH-Series 10.5 hybrid inverter software/firmware
Replies: 15
Views: 4852

Re: KH-Series 10.5 hybrid inverter software/firmware

Thanks Dave. I reported as you suggested, and it's fixed now.
by AlanHarwood
Wed Apr 17, 2024 6:13 pm
Forum: Pre-sales Questions
Topic: KH-Series 10.5 hybrid inverter software/firmware
Replies: 15
Views: 4852

Re: KH-Series 10.5 hybrid inverter software/firmware

I was delighted to find that my KH10.5 inverter (installed 2/4/24) had the firmware to allow forced charge and forced discharge of my batteries. The only issue I have is that whilst the forced charge runs at 10kw, the app (Android version) only allows a forced discharge of up to 6kw. This seems ...
by AlanHarwood
Thu Mar 14, 2024 4:41 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

After sending me three versions of the schematic, none of which actually matched what they had installed, they finally admitted that the two H1-5 hybrid inverters could not work in parallel, and they are swapping them out for an KH10. This reduces the maximum number of batteries I can attach, but it ...
by AlanHarwood
Tue Mar 05, 2024 8:05 am
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

The installers sent me an email enclosing the schematic yesterday. Unfortunately it only showed one of the inverters, and was missing some other parts too. I have asked for a corrected one.
by AlanHarwood
Mon Mar 04, 2024 2:58 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

It occurs to me that the reason the second inverter cannot see the rest of the installation is that it has no CTs. Do I need to add 2 CTs, one on the main live and the other on the output of the first inverter, or will that completely confuse things? I'm assuming you have a hybrid and a solar only ...
by AlanHarwood
Sun Mar 03, 2024 4:33 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

It occurs to me that the reason the second inverter cannot see the rest of the installation is that it has no CTs. Do I need to add 2 CTs, one on the main live and the other on the output of the first inverter, or will that completely confuse things?
by AlanHarwood
Sun Mar 03, 2024 4:14 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

I should have added that what I did had no effect on either version of the Android app, only the PC program was affected.
by AlanHarwood
Sun Mar 03, 2024 4:04 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

I created a second site using the serial number of the second dongle, and as expected all it could see was its PV and Inverter.
I then deleted this new site.
I then found that the original site now had a choice of either inverter, but not both at the same time.
I'm not sure if that counts as progress!
by AlanHarwood
Sun Mar 03, 2024 7:33 am
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

Can your second site see the first site, and does it appear as just a single item?
by AlanHarwood
Sat Mar 02, 2024 9:42 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

I've just found that if I try to add the serial number of my second dongle, it says that it is not bound to any site, and gives me the option of creating a new site: it does not give me the option to add it to my current site. Presumably if I had said "Yes" to the new site option, I would have been ...
by AlanHarwood
Sat Mar 02, 2024 9:15 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

Yes, the site name does have the little down arrow, but that shows that there is only one site for me, so I can't see the inverter2 information.
by AlanHarwood
Sat Mar 02, 2024 7:33 pm
Forum: Customer/End User Help
Topic: Dual Inverters
Replies: 25
Views: 5384

Re: Dual Inverters

I have a rather similar setup, but with two H1-5.0-Es. Both have dongles. The App still shows the output from the second inverter as if it is an unidentified source which cannot show any details, and when it is receiving nothing from is PVs, it disappears from the picture. The other strange thing is ...
by AlanHarwood
Sat Mar 02, 2024 5:34 pm
Forum: Customer/End User Help
Topic: Hybrid 6KW H1 inverters in Parallel.
Replies: 2
Views: 1178

Re: Hybrid 6KW H1 inverters in Parallel.

Hi Richard -
Did you ever find the solution?
I too have two H1 inverters (5kw).
At the moment one is acting as a non-hybrid inverter in series to the other.
I would also like to attach batteries to both inverters, so presumably any solution you found should work for me too!