Search found 14 matches
- Mon Nov 04, 2024 9:19 pm
- Forum: Mobile App Help
- Topic: Data Reports Not Working
- Replies: 1
- Views: 228
Data Reports Not Working
Normally at the end of each month I generate and download various reports for the month completed so I can track things like generation, battery cycles, feedin etc. I have been doing this for some time using my android device with no problems. This month however I follow the usual steps but the ...
- Sun Jan 21, 2024 2:35 pm
- Forum: Customer/End User Help
- Topic: Battery/ambient temp readings
- Replies: 7
- Views: 2027
Re: Battery/ambient temp readings
Very useful although could not see anything reated to battery cycling
- Sun Jan 21, 2024 1:39 pm
- Forum: Customer/End User Help
- Topic: Battery/ambient temp readings
- Replies: 7
- Views: 2027
Re: Battery/ambient temp readings
Where in the V2 App would we be able to find this downloadable information including the battery lifecycle data as that would be very useful to know
- Sun Jan 21, 2024 12:33 pm
- Forum: Customer/End User Help
- Topic: Battery/ambient temp readings
- Replies: 7
- Views: 2027
Re: Battery/ambient temp readings
If we download the v2 app is it a simple method to set it up and connect it to our system and retire the v1 app?
- Thu Jan 18, 2024 12:55 pm
- Forum: Customer/End User Help
- Topic: Energy Flow?
- Replies: 3
- Views: 1329
Energy Flow?
Has anyone else stopped seeing any data on the energy flow (real time data) section of the app and the cloud site?
Everything is working fine and all online but that panel in both the cloud and app is blank so not showing soem handy information
Everything is working fine and all online but that panel in both the cloud and app is blank so not showing soem handy information
- Sat Jan 13, 2024 11:18 pm
- Forum: Customer/End User Help
- Topic: Extended Offline Inverter...
- Replies: 1
- Views: 1010
Extended Offline Inverter...
I have had periodic times when the inverter has lost the wifi signal but normally within a few minutes it finds it and we are back online. Today though (Saturday 13th Jan 2024) it has persistantly stayed off line largely since about 20:00 and remained so through the evening. I have checked with my ...
- Fri Dec 29, 2023 10:19 am
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
The installers Engineer turned up nice and early this morning ran up the system and straight away confirmed that it was an isolator (AC) issue. Took the switch apart to find a frayed live wire (hence no trip switched activated) but no sign of charring so looks like the Inverter did it's job and ...
- Mon Dec 25, 2023 6:01 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Cheers, always safe here and the guy in customer support actually pinged me late last night to say they had logged the ticket and will be in contact after boxing day and try to get an engineer to me in the new year, typical these things always happen over the festive break. I have closed all the ...
- Mon Dec 25, 2023 1:44 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Definitely something wrong around the wiring / isolators as it went out in the night once the charge level built up. Nothing tripped but only seeing limited information in the cloud. As a precaustion I have flipped both the DC and AC Isolators over to off and tripped the PV RCD switches to off ...
- Sun Dec 24, 2023 8:07 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Thank you once again, I will keep my beady eye on it and contact the installer after the festive period to come and have a look at those connections and fittings.
- Sun Dec 24, 2023 6:41 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Followed the other article to see what the 10 min avg was set on my system and the H1 Inverter simply states N/A with no functionality to change it to anything. From an idiots point of view I am concerned that maybe other paramters have not been set well. As I say I have been running this for over a ...
- Sun Dec 24, 2023 6:26 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Thank You - I was wondering if the windy weather was causing surges. The surpise was that generation meter went blank. When it went off again at 16:00 I turned off the DC and AC isolators for a while then flicked them back on and after the checking routine on the inverter it all came back and has ...
- Sun Dec 24, 2023 4:01 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Re: Gneration Meter Blanked
Now at 16:00 I have lost data and showing on Inverter as in EPS Mode and Generation Meter Completely blank.
- Sun Dec 24, 2023 3:44 pm
- Forum: Customer/End User Help
- Topic: Gneration Meter Blanked
- Replies: 11
- Views: 2781
Gneration Meter Blanked
I was cooking Christmas Eve Lunch with no issues whatsoever but noticed in my garage that my generation meter was blank. Quickly checked the FoxESS cloud and showed no data feed between grid and house but all electrics running fine so surprised it went undiscovered. Looked into the Alarm Statistics ...