Search found 14 matches

by david1313
Mon Nov 04, 2024 9:19 pm
Forum: Mobile App Help
Topic: Data Reports Not Working
Replies: 1
Views: 228

Data Reports Not Working

Normally at the end of each month I generate and download various reports for the month completed so I can track things like generation, battery cycles, feedin etc. I have been doing this for some time using my android device with no problems. This month however I follow the usual steps but the ...
by david1313
Sun Jan 21, 2024 2:35 pm
Forum: Customer/End User Help
Topic: Battery/ambient temp readings
Replies: 7
Views: 2027

Re: Battery/ambient temp readings

Very useful although could not see anything reated to battery cycling
by david1313
Sun Jan 21, 2024 1:39 pm
Forum: Customer/End User Help
Topic: Battery/ambient temp readings
Replies: 7
Views: 2027

Re: Battery/ambient temp readings

Where in the V2 App would we be able to find this downloadable information including the battery lifecycle data as that would be very useful to know
by david1313
Sun Jan 21, 2024 12:33 pm
Forum: Customer/End User Help
Topic: Battery/ambient temp readings
Replies: 7
Views: 2027

Re: Battery/ambient temp readings

If we download the v2 app is it a simple method to set it up and connect it to our system and retire the v1 app?
by david1313
Thu Jan 18, 2024 12:55 pm
Forum: Customer/End User Help
Topic: Energy Flow?
Replies: 3
Views: 1329

Energy Flow?

Has anyone else stopped seeing any data on the energy flow (real time data) section of the app and the cloud site?

Everything is working fine and all online but that panel in both the cloud and app is blank so not showing soem handy information
by david1313
Sat Jan 13, 2024 11:18 pm
Forum: Customer/End User Help
Topic: Extended Offline Inverter...
Replies: 1
Views: 1010

Extended Offline Inverter...

I have had periodic times when the inverter has lost the wifi signal but normally within a few minutes it finds it and we are back online. Today though (Saturday 13th Jan 2024) it has persistantly stayed off line largely since about 20:00 and remained so through the evening. I have checked with my ...
by david1313
Fri Dec 29, 2023 10:19 am
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

The installers Engineer turned up nice and early this morning ran up the system and straight away confirmed that it was an isolator (AC) issue. Took the switch apart to find a frayed live wire (hence no trip switched activated) but no sign of charring so looks like the Inverter did it's job and ...
by david1313
Mon Dec 25, 2023 6:01 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Cheers, always safe here and the guy in customer support actually pinged me late last night to say they had logged the ticket and will be in contact after boxing day and try to get an engineer to me in the new year, typical these things always happen over the festive break. I have closed all the ...
by david1313
Mon Dec 25, 2023 1:44 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Definitely something wrong around the wiring / isolators as it went out in the night once the charge level built up. Nothing tripped but only seeing limited information in the cloud. As a precaustion I have flipped both the DC and AC Isolators over to off and tripped the PV RCD switches to off ...
by david1313
Sun Dec 24, 2023 8:07 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Thank you once again, I will keep my beady eye on it and contact the installer after the festive period to come and have a look at those connections and fittings.
by david1313
Sun Dec 24, 2023 6:41 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Followed the other article to see what the 10 min avg was set on my system and the H1 Inverter simply states N/A with no functionality to change it to anything. From an idiots point of view I am concerned that maybe other paramters have not been set well. As I say I have been running this for over a ...
by david1313
Sun Dec 24, 2023 6:26 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Thank You - I was wondering if the windy weather was causing surges. The surpise was that generation meter went blank. When it went off again at 16:00 I turned off the DC and AC isolators for a while then flicked them back on and after the checking routine on the inverter it all came back and has ...
by david1313
Sun Dec 24, 2023 4:01 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Re: Gneration Meter Blanked

Now at 16:00 I have lost data and showing on Inverter as in EPS Mode and Generation Meter Completely blank.
by david1313
Sun Dec 24, 2023 3:44 pm
Forum: Customer/End User Help
Topic: Gneration Meter Blanked
Replies: 11
Views: 2781

Gneration Meter Blanked

I was cooking Christmas Eve Lunch with no issues whatsoever but noticed in my garage that my generation meter was blank. Quickly checked the FoxESS cloud and showed no data feed between grid and house but all electrics running fine so surprised it went undiscovered. Looked into the Alarm Statistics ...