Data Reports Not Working

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david1313
Posts: 14
Joined: Fri Nov 24, 2023 11:04 pm

Normally at the end of each month I generate and download various reports for the month completed so I can track things like generation, battery cycles, feedin etc. I have been doing this for some time using my android device with no problems.
This month however I follow the usual steps but the report is not generated or downloadable I get the whirly circle for a few seconds and nothing happens. No errors, no report, no odwnload. Is anyone else experiencing issues with generating these reports, has something changed or is there anther way I can access this data?>
Dave Foster
Posts: 1298
Joined: Thu Oct 13, 2022 7:21 pm

There have been quite a few problems with the V2 app over the last few days - it may be Fox haven't noticed yet that the data report endpoint isn't working - give it a day and try again, if it doesn't work email fox service and raise a ticket.
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