App problems

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stevejashby@gmail.com
Posts: 5
Joined: Thu Mar 09, 2023 7:52 am

Our app has normally been fine, occasionally saying Bad Gateway but then working after a while. Today it started with readings of 0 for everything, then showing some numbers but not all. Now it refers to urgent server maintenance in 2022 but I can't access the whole message. Is this a general problem?
upstartcolonial
Posts: 1
Joined: Sun Apr 23, 2023 6:56 pm

We have exactly the same problem, now with the maintenance warning message.
stevejashby@gmail.com
Posts: 5
Joined: Thu Mar 09, 2023 7:52 am

I managed to find the Foxess website and that says there is maintenance until 4:00 tomorrow morning (Monday) so hopefully it will be resolved after that. It would be useful to be warned in advance!
Horsley1
Posts: 10
Joined: Wed Dec 14, 2022 1:53 pm

Mine still shows zero and the message refers to May 6th 2023 before being resolved. That's absolutely useless. What can we do about it? (See picture attached)
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APfox
Posts: 20
Joined: Tue Mar 28, 2023 9:40 am

guess you'll have to wait, I'm afraid

Setting up a local system which can record and control the inverter over modbus is the only solution.
I'm using Home-Assistant with 2 specific FoxESS integrations: foxess_modbus and foxess_em
H1-5.0-E1 inverter
ECS2900-H3
4400wp (SW) + 2000wp (NE) PV Array
HomeAssistant via WaveShare RS485 PoE to ETH (b)
no wi-fi (no stable connection)

goal: disconnect the FoxEss system from the internet completely and manage it from HA.
Horsley1
Posts: 10
Joined: Wed Dec 14, 2022 1:53 pm

Another day and no app. This means I can't change anything or see anything. Anyone else in the same position? Thinking of trying to download the app again. WhT have others done?
CHorncliffe
Posts: 4
Joined: Mon Apr 24, 2023 8:19 pm

We have the app “working” but the real time display is not - I suspect - showing the data correctly. Yesterday the house was apparently feeding electricity into the battery and this morning although electricity is going into the house the battery is still 100% full. I am considering uninstalling and then reinstalling the app.
MarcinKolodynski
Posts: 2
Joined: Tue Apr 25, 2023 3:17 pm

Hi,

I have a data missing on my app since the last maintenance on server on 23/04/23.
Does anyone else have the same problem?
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