Change of wifi and new roof

Purpleauty · Mon Sep 22, 2025 4:33 pm

I had a new roof fitted and the person who fitted my solar has gone bust, so another firm came, did my roof reset the inverter but didn't connect the app. They promised to come back that was April, and they still haven't. I can't change the time I pull electricity or anything. How do I connect the app?

Mon Sep 22, 2025 5:06 pm

When you say reconnect the app, what do you mean exactly?

You should simply be able to install the foxcloud 2.0 app, login with your login details and assuming the inverter is connected to the internet it should just work.

Any screenshots of what you see would be great.

If you just want to reconnect a device that is showing offline, follow these steps:

Purpleauty · Mon Sep 22, 2025 5:09 pm

The inverter isn't connected to the internet. I can log into my app, but obviously, it's not working as the inverter is not connected. They said they couldn't do it on the day and someone else would come and fix that and they have never been.
Can I connect it to the invertor?

Mon Sep 22, 2025 5:10 pm

Follow these steps and you should get it connected again.

Purpleauty · Mon Sep 22, 2025 5:13 pm

I'll have a go and see what happens. Thank you.

Mon Sep 22, 2025 5:24 pm

here is the older version of the setup process as a backup also

Purpleauty · Mon Sep 22, 2025 5:27 pm

Thank you

Purpleauty · Sat Sep 27, 2025 4:34 pm

Hi all, I have finally, thanks to Will, got my inverter connected and my app working. I want some videos to watch to see how to get the most out of my system and app, but I want to change the time to when my tariff comes from the grid. How do I do that anyone?

Thanks

Purpleauty