On grid system , Load (self consumption) and power taken from Grid is not showing up

[agrana]

Hi, I have installed 15 Kw T15g3 Inverter with 10.5 KW PV and successfully connected to Fox ess cloud app. But It is only showing power generated by PV and exporting to Grid, but not at all showing any information on load consumption and the power taken from Grid in 24 hrs. What am I missing? The local agent says I need to install a separate device to get that information. Is it true?

[Dave Foster]

The T series out of the box are unable to measure the load and grid usage in the home as they are not fitted with a meter or CT clamp as standard - your installer is correct this is an optional device that when fitted allows the inverter to measure the power at your meter and calculate your house load, grid usage etc..