Missing statistics monthly and annual chart

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reljicb
Posts: 1
Joined: Wed Oct 23, 2024 3:45 pm

Hello,

In the site's Statistics page, charts for Days, Months and Years have only the data from the Total Yield metrics, but nothing else (Feed-in, load, consumption).
fox.jpg
Is that expected, or there's something wrongly set up by the company who sold the hardware and service to me?

All the data are available on the Power page, for any given day, today or in the past:
fox2.jpg
That means the historic data is available. Why is it not shown on all pages?

Thank you in advance.
Dave Foster
Posts: 1407
Joined: Thu Oct 13, 2022 7:21 pm

The statistics you have mentioned don't get populated for inverters that are not hybrids with energy storage - i'm not entirely sure why, but that comes direct from Fox themselves.
Christian Klima
Posts: 2
Joined: Thu Dec 05, 2024 10:06 am

When will this be changed? Makes no sense.
i93mcc
Posts: 1
Joined: Mon Dec 23, 2024 1:48 pm

I have the same issue. I only see some graphs.
I can only see the production of the panels, not the breakdown of how much I consumed and how much was sent to the grid.
How can I verify if the supplier who takes the energy I inject into the grid is reporting correctly, the same information that the inverter should show me?
I also see photos from other users where these details are displayed directly.
I mention that I have a 3 kWh system, and I do not have a storage battery
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Will
Site Admin
Posts: 296
Joined: Thu Oct 13, 2022 5:56 pm

I believe you won't see those values unless you have a ct clamp installed and enabled.
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WyndStryke
Posts: 20
Joined: Mon Nov 18, 2024 9:16 pm

Will wrote: Tue Dec 24, 2024 9:03 am I believe you won't see those values unless you have a ct clamp installed and enabled.
Slightly off-topic, but I notice from the documentation that either a CT clamp or a meter can be installed. Are there specific advantages to either or doesn't it make any difference? My installation is being done in 10 days so I'm wondering if it is something I should care about or ignore.
Dave Foster
Posts: 1407
Joined: Thu Oct 13, 2022 7:21 pm

WyndStryke wrote: Wed Dec 25, 2024 11:17 am
Will wrote: Tue Dec 24, 2024 9:03 am I believe you won't see those values unless you have a ct clamp installed and enabled.
Slightly off-topic, but I notice from the documentation that either a CT clamp or a meter can be installed. Are there specific advantages to either or doesn't it make any difference? My installation is being done in 10 days so I'm wondering if it is something I should care about or ignore.
CT works fine and is approx 2% accurate being slightly more inaccurate at lower loads - but as this is all relative you won’t notice and your export / import may appear a small amount out compared to your smart meter.
A meter is more expensive and more accurate but will never be as precise as the smart meter as it does a better job of taking power factor into account.

I’d suggest going with the CT simply on a price / benefit basis unless your CT is going to be fitted over 25 metres from the inverter as the meter is far more reliable over distance.
WyndStryke
Posts: 20
Joined: Mon Nov 18, 2024 9:16 pm

Thank you :-)

Maybe a metre so distance shouldn't be an issue
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