Hello,
after the the update to 2.1.1. my Plant (both screens) are black
I don’t use the V2 app much, but just checked and my plant page doesn’t show either (totally blank) - there were some problems reported this morning with the V2 api ?
Hi all
It would appear from my iPhone app store that there was an update yesterday (16th March)
Starting sometime yesterday - even before I updated the app, it appeared I was logged in as a USER, howevr the main page was asking me to 'Create Plant'
I have tried logging off, then back in again, to no avail
Version 1 of the app also had some blips yesterday, but seems stable now
Two things...
1) Does anybody actually know whether this is a general problem, or something specific to me?
2) If as I suspect this is a general problem, why isn't there an official Fox 'read only' status page for the various Fox user interfaces on this forum - as an official thread?
Anybody know anything?
PS I am hoping that whatever is the problem, is fixed, or instruction on how we fix this issue for ourselves is posted soon
Regards
Malcolm
It would appear from my iPhone app store that there was an update yesterday (16th March)
Starting sometime yesterday - even before I updated the app, it appeared I was logged in as a USER, howevr the main page was asking me to 'Create Plant'
I have tried logging off, then back in again, to no avail
Version 1 of the app also had some blips yesterday, but seems stable now
Two things...
1) Does anybody actually know whether this is a general problem, or something specific to me?
2) If as I suspect this is a general problem, why isn't there an official Fox 'read only' status page for the various Fox user interfaces on this forum - as an official thread?
Anybody know anything?
PS I am hoping that whatever is the problem, is fixed, or instruction on how we fix this issue for ourselves is posted soon
Regards
Malcolm
16 x 420 Watt Panels (REC420AA Pure-R). 8 East, and 8 West facing
1 x H1-6.0 (6kW Inverter)
1 x ECS2900-H4 (11.52 kWh Total Battery Storage)
1 x H1-6.0 (6kW Inverter)
1 x ECS2900-H4 (11.52 kWh Total Battery Storage)
Yes I’ve got the same problem. I get the ‘Create Plant’ screen too.
The 2.0 app is clearly down but really helpful that people post on here so I know it’s not me!
The 2.0 app is clearly down but really helpful that people post on here so I know it’s not me!
Hello,
Had the same problem, but since yesterday evening my plant came back and works fine now.
Version 2.1.2
Had the same problem, but since yesterday evening my plant came back and works fine now.
Version 2.1.2
Updated to version 2.1.4 and faced this issue. Plant tab doesn't show anything.
GB WhatsApp
Any solution?
GB WhatsApp
Any solution?
Version 2.1.37….log in “Create Plant” and all my details have disappeared.
Tried logging out and back in again but same issue.
Any ideas?
Thanks
Tried logging out and back in again but same issue.
Any ideas?
Thanks
The Fox cloud is having trouble at the moment, it’s been reported and we’re just waiting on Fox to resolve it - best to check back in the morning.
Yes, logged on this morning and all was up and running. Thanks again for the update.