Firmware Differences - Cloud vs Modbus

[silkit]

Hi all,

I have recently had fitted a H1-5.0 Gen2 and some ECS batteries (ECS4100 x5)

My installer confirmed i have been updated to all the latest firmware but i still didn't see any force discharge option etc in the cloud (and thanks to this forum i note they recently rolled this option out to the Gen2's, i was expecting to see this option available and have now seen they have moved this to the work model strategy periods section rather than being a quick select on the main screen with the inverter work model drop down).

I raised a ticket with Fox Support who confirmed i had the latest software (Master 1.23, manager 1.38 and slave 1.02) but i also raised with them an anomaly which they have not answered.

When i view my firmware versions in the cloud i see i have:
Battery Master - 1.014
Battery Slave - 1.11

When i view the firmware in Modbus. I have this:
Manager - 1.38
Battery Master - 1.23
Battery Slave - 1.02

I have also correctly powered down and restarted the inverter and batteries thinking this may force the changes, but have seen no difference in the firmware versions.

My question is:
1) Is there a bug somewhere where different firmware versions are shown between the cloud and Modbus?
2) It appears that the Modbus is correct - In which case, as most people use the cloud, why would this be different as i can seeing this causing unnecessary confusion and support tickets for updates when they are not required?

Thanks

[Dave Foster]

There are Battery Master/Slave versions and there are Inverter Master/Manager/Slave versions - they are totally different things.

The modbus integration only shows you the Inverter firmware versions as these are the versions you need to see the majority of the time and affect the inverter functionality, whereas the cloud can show you both inverter and battery firmware versions (the inverter versions are at the top of the Inverter Details page - click the drop down arrow near ‘real time refresh’).

[silkit]

Ah OK. That makes perfect sense now
Thank you for your help!