web stats down ?

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IanHx
Posts: 26
Joined: Sat Sep 30, 2023 5:12 pm
Location: Warwickshire

Everyone else getting zero readings across the board ?

I'm assuming Fox have lunched their web server again.....
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reef
Posts: 109
Joined: Sat Sep 09, 2023 10:06 am
Location: East Yorkshire

Yes, it seems so. I'm on for a record generation day today so it's only right it would go off. :roll:
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gfairclough
Posts: 3
Joined: Tue Apr 30, 2024 4:43 pm

Same here....
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R-T-G
Posts: 1
Joined: Tue Apr 30, 2024 5:00 pm

Yes, no readings since 4.24pm GMT.

We've only had the installation for 12 days so bit curious if downtime is a regular thing!
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

Same problem.
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

Just started working properly again.
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IanHx
Posts: 26
Joined: Sat Sep 30, 2023 5:12 pm
Location: Warwickshire

A whole 45 mins without being able to check what the battery was doing. Was starting to get withdrawl symptoms :)
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IanHx
Posts: 26
Joined: Sat Sep 30, 2023 5:12 pm
Location: Warwickshire

R-T-G wrote: ↑Tue Apr 30, 2024 5:07 pm Yes, no readings since 4.24pm GMT.

We've only had the installation for 12 days so bit curious if downtime is a regular thing!

Let's put it this way - it's somewhat less robust than Amazon or Google :)
December/January they had a few issues where it was down for days, but apart from that not too bad.
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

Just gone down again.
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

www.foxesscloud.com’s Gone down again. :|
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Dave Foster
Posts: 1306
Joined: Thu Oct 13, 2022 7:21 pm

BlueJ wrote: ↑Wed May 01, 2024 3:25 pm www.foxesscloud.com’s Gone down again. :|
I’m not seeing that today, unless it was a very short outage
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

Back on now. Very short outtage. :)
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IanHx
Posts: 26
Joined: Sat Sep 30, 2023 5:12 pm
Location: Warwickshire

.... aaaaand down again....
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BlueJ
Posts: 6
Joined: Fri Apr 26, 2024 1:11 am

Yup, down again.
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IanHx
Posts: 26
Joined: Sat Sep 30, 2023 5:12 pm
Location: Warwickshire

..and back again...
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reef
Posts: 109
Joined: Sat Sep 09, 2023 10:06 am
Location: East Yorkshire

The API is down still and has been all day, so Energy Stats isn't working. In fact, for the last week or so, it pretty much dies at about 9am in the morning and doesn't come back until after dark apart from very intermittantly.
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Will
Site Admin
Posts: 262
Joined: Thu Oct 13, 2022 5:56 pm

I believe it's back now.
Community Admin / FoxESS Elite Professional

Buy me a coffee or Book a zoom meeting for remote consultancy

FoxESS Tri Inverter Installation
2 x KH Series Inverters
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
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reef
Posts: 109
Joined: Sat Sep 09, 2023 10:06 am
Location: East Yorkshire

It was working earlier this morning but is down again now.
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User avatar
Will
Site Admin
Posts: 262
Joined: Thu Oct 13, 2022 5:56 pm

Foxess's latest update is that they're aware of the problem and are making changes to their server scaling policy to resolve the timeouts.
Community Admin / FoxESS Elite Professional

Buy me a coffee or Book a zoom meeting for remote consultancy

FoxESS Tri Inverter Installation
2 x KH Series Inverters
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
Dual Tesla Household
Heatpump & Low Carbon Housebuild
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MoxFox27
Posts: 1
Joined: Sat May 11, 2024 6:34 pm

Will wrote: ↑Sat May 11, 2024 8:56 am Foxess's latest update is that they're aware of the problem and are making changes to their server scaling policy to resolve the timeouts.
Thanks for the update :)
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