FOX ECS2900-H3cube - BMS status LED red flashing plus beeping sound

[scout711]

Hello.
Our FOX ECS2900-H3cube - BMS status LED is "red flashing" plus we have a beeping sound. I added 2 photos, but the flashing red light of the BMS led are not shown on them properly.

Fox APP shows battery status 99%.

I cannot find info in the manuals about how to solve the problem. Do I just push the power button, wait for 10 seconds and then switch it back on again?

I already contacted the company which installed the system, but it's weekend, and they are not responding.

Thanks in advance for your help.

Best
S.

[Dave Foster]

Yes power it off (power button), turn off the isolator (DC switch on the battery), give it a minute and then power back on again - if that doesn’t resolve it, it will need your installer or FoxESS support to have a look at the cause of the error.

[scout711]

Hello Dave. Thanks for the response.
After turning it of and switching off the DC switch.

after 1 minute.... do I switch the DC switch on again and then the round silvery button?
Thanks.

[Dave Foster]

first the DC switch back on (that basically re-connects the battery), then press the power button (that starts the battery system up)

[scout711]

Hello Dave. thank you so much for the quick response.
I tried it, and it looks like it worked. YAY!!!
The upper led is now green again and the beep sound is gone.

Have a great day.
s.

[Dave Foster]

Great, glad it's ok now.

These things do happen from time to time, but best to keep an eye on it