Change of foxes cloud website information

[Crowsell]

Until recently I could get full information on the status of my battery. This has now changed . Originally the graph showed output power, feed in power, charge and discharge power. Now it only has output, feed in and load? What is load?
Can anyone tell me if you have the same problem or how to fix it please?

[Dave Foster]

Load is the amount of power being used by the home itself.

There are 2 ways to view graphs on the website, the first is shown when you log in and look at the 'overview page' and shows the house load

If you click on the 'Device' in the left hand menu column, select Inverter and click 'View' in the operation on the right hand side of the inverter information - it will show you the graph you originally describe

shows this graph

hope that helps

[Crowsell]

Many thank, back to normal now.