Hi! For the last 3 days our panels haven’t registered any power yield (and we have recorded no export to Octopus Energy). We don’t have a battery and a 5.6 kw system.
There are 3 errors logged:
Error code 27 Grid Frequency Fault
Error code 26 Grid Voltage Fault
Error code 1 No Utility
I am currently on holiday so not physically on site but have the app.
Any suggestions about what has gone wrong and whether it can be resolved remotely?
Thanks!
Site Admin
Most likely the trip switch has tripped. Check your power supply to the inverter. I bet the in the fuse board you'll find a tripped fuse.
Community Admin / FoxESS Elite Professional
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2 x KH Hybird Inverters (Parallel Mode)
1 x H1 Gen1 (Solar Mode)
1 x H1 Gen2 WL (Testing, Modbus and API development)
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
2 x EV's (Tesla & Mercedes)
Heatpump & Low Carbon Housebuild
Did I help you? Feel free to leave me a tip Book a zoom meeting for remote consultancy or help Switch to Octopus and earn £50 Subscribe to my YouTube channel2 x KH Hybird Inverters (Parallel Mode)
1 x H1 Gen1 (Solar Mode)
1 x H1 Gen2 WL (Testing, Modbus and API development)
24 x HV2600 (62.4kWh)
32 x 490w across 4 arrays
2 x EV's (Tesla & Mercedes)
Heatpump & Low Carbon Housebuild