I’m a new user so feeling my way with FoxCloud so feeling my way with the app.
When I try to set up the Mode Scheduler I keep getting the above error.
Any idea what I’m doing wrong?
I’ve tried just about every permutation with the set up and I still get the error (including using the web portal).
It's possible your firmware (or app) may be old, looking at the picture the export power suggests you've got a KH10.5 but I would have expected another option on the screen for what mode happens after discharge.
In the app, if you click on 'Device' at the bottom, then click on the inverter image, and then click the serial number just under the image what firmware versions is it reporting ?
Another option to set the scheduler you can try which removes any possible app bugs, would be to go to the Fox cloud website https://www.foxesscloud.com/v2/login on the Dashboard, click on Work Mode 'Details>' and try editing the mode scheduler through there.
In the app, if you click on 'Device' at the bottom, then click on the inverter image, and then click the serial number just under the image what firmware versions is it reporting ?
Another option to set the scheduler you can try which removes any possible app bugs, would be to go to the Fox cloud website https://www.foxesscloud.com/v2/login on the Dashboard, click on Work Mode 'Details>' and try editing the mode scheduler through there.
Thanks for getting back to me.
I have tried it in the browser and had the same results.
I’ve attached the firmware details as requested.
I have tried it in the browser and had the same results.
I’ve attached the firmware details as requested.
Attachments:
ok thanks, yes those are old versions, and from the looks of it the Master was a dev release (9.42) to fix an earlier bug of some kind ?
You'll need to get yourself updated to latest release, depending on the inverter model you may be able to do that yourself in the app, but the best way to do it is to raise a service request on Fox and ask them to update your inverter firmware as the scheduler cannot be saved - depending on how busy they are it usually takes them a day or 2.
You'll need to get yourself updated to latest release, depending on the inverter model you may be able to do that yourself in the app, but the best way to do it is to raise a service request on Fox and ask them to update your inverter firmware as the scheduler cannot be saved - depending on how busy they are it usually takes them a day or 2.