We've just had solar installed on a flat roof. 5x 450w panels with a Fox ESS EP6 battery and H1 inverter. 40 degrees west of South facing and 20 degree tilt of panels. No overshadowing except for the scaffolding that is still up from installation. They are in two rows, a row of three and a row of two.
The design from the installer predicted an average of 6.5 kw/h per day at this time of year (April), and in the four days since installation we have had four perfect days of almost full sunshine, though not too hot. This suggests we should have been producing above average power, but on most days it has been below this prediction, around 5.5 kw/h per day on average.
I've checked the readings for the inverter on the app, and I'll admit I don't really know what I'm looking for but I did think the readings below were strange.

I am assuming PV1 is the row of 3 panels and PV2 is the row of 2 - shouldn't PV2 have roughtly 2/3 the voltage of PV1, rather than a tiny fraction? PV2 also consistently shows 0 current and a negative power.
Is this our problem, and if so, what can we do?
Many thanks to anyone who can help!