Events not logging?

[LordIgor]

Hi there,
I was not able to find any related topics here so please bear with me.
Found out that not all events are logged on the inverter and subsequently not available either on phone app nor my PC.
Today there were 3 grid power outages, two of them between 6:25am-6:40am and the last one at 11:25 am.
Only the first one at 6:25am is registered on the inverter's log, the second and third aren't.
The first one has the details shown on attached file named ScreenCapture:

If someone could shed some light on why this happens I would appreciate your help, thank you in advance.

My PV system:
Inverter - H1-3.0-E-G2-WL / Master=1.47 / Slave=1.04 / ARM=1.33;
Battery - EP5 / BMS=1.010;
Data Logger - WL-H1-WL / v2.05

[MaterialBarracuda48]

Did a fuse in the home trip. or RCD device at this time?

[LordIgor]

Hey, thkx for your reply!
Nope, no fuse nor RCD device tripped, only the ATS device switching from grid to backup and then back to grid, nothing else.

[MaterialBarracuda48]

Hey, thkx for your reply!
Nope, no fuse nor RCD device tripped, only the ATS device switching from grid to backup and then back to grid, nothing else.

Anything popping up for your local area?
https://powercuts.nationalgrid.co.uk/power-cut-map/

EDIT: Sorry, should say you might not be in this region, but I am sure you may have another area map you can lookup.
EDIT2: https://britishbusinessenergy.co.uk/blo ... rator-map/

[LordIgor]

Nope, I'm in Portugal in a rural area

[MaterialBarracuda48]

Nope, I'm in Portugal in a rural area

Haha was a nice try, in that case, do you have any way to view power cuts online for you?
Or ask neighbour if they experienced power loss today?

On my phone in Fox Cloud 2.0 App I have for the past 3 days got Codes: 1, 26 & 27 showing twice (for 6 in total) This was due to me being "de-looped" from my neighbours electricity because we had EV Charge Point installed, so was expected, and they pulled out main house fuse for this work.

[LordIgor]

Unfortunately there isn't...
The company in charge of all distribution lines in LV does have a site where you can see all power outages that were reported by the end users... nobody reported in my area
Presently I'm waiting for the guy belonging to the 24h support and repair team to check things out...