Fox Cloud app login issues

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Coy2020
Posts: 2
Joined: Mon May 01, 2023 3:02 pm

Hi all - first time poster

I’m having intermittent log in issues on the app.

Recently upgraded solar battery Duracell Bank 3.3kW to the FoxEss 2 slave +1 controller 12kW.

Already had a fox inverter for panels. New Fox inverter added for battery etc.

Already had fox app account which I knew nothing about. Battery added to this original account.

I’ve been using the app several times a day to see what’s happening with solar PV & battery’s.

Quite a few times not been able to log in. Message about maintenance but app should still work, yet it won’t let me log in - any suggestions? Are other users having same problems?
calum
Posts: 399
Joined: Fri Feb 24, 2023 11:00 am
Location: Stockport

Lots of maintenance and break-fix going on with the Fox Cloud services at the moment. Unclear exactly how long it will go on but probably most of this week.
H1-3.7 / 6xHV2600 / 14x400W / RS485 Modbus->HA
FoxESS Modbus HA Integration
Contact Fox here
Coy2020
Posts: 2
Joined: Mon May 01, 2023 3:02 pm

Callum

Thanks for the update.

Malc
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