Search found 2 matches
- Sun May 26, 2024 1:08 am
- Forum: Customer/End User Help
- Topic: Communication Fault Between Battery and Device
- Replies: 3
- Views: 455
Re: Communication Fault Between Battery and Device
FYI - I am in Australia and have been TRYING to get action from both FOXESS (PRIMARY) and INSTALLER (SECONDARY) and they are both being very difficult and not really interested in taking ownership of the issue. I am actually wondering if my next step is Consumer Affairs.
- Fri May 24, 2024 7:15 am
- Forum: Customer/End User Help
- Topic: Communication Fault Between Battery and Device
- Replies: 3
- Views: 455
Communication Fault Between Battery and Device
Had this fault initially then FoxESS replaced the batteries. All was operating normally for about a week and then the fault reoccurred. This has been ongoing for 4 months (YEP - 4 MONTHS) and they are now talking about replacing an inverter. Getting very frustrated with lack of action and ownership....