Search found 5 matches

by Heather
Mon May 06, 2024 8:16 am
Forum: Customer/End User Help
Topic: System offline
Replies: 3
Views: 599

Re: System offline

It worked!!
The part that worked for me was telling my phone to forget my home network and everything saved after that.
Thank you again Dave!
by Heather
Mon May 06, 2024 7:58 am
Forum: Customer/End User Help
Topic: System offline
Replies: 3
Views: 599

Re: System offline

Thanks Dave. Will try all of the above.
by Heather
Sun May 05, 2024 8:39 pm
Forum: Customer/End User Help
Topic: System offline
Replies: 3
Views: 599

System offline

My system has been offline since this afternoon and I have a rapidly flashing red light on the dongle. I've switched the inverter off and back on again. I've connected to the Wifi network for the system (the one beginning W - XXXXXXX) which tells me there isn't an internet connection. I've gone thro...
by Heather
Fri Apr 05, 2024 2:19 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 5
Views: 1201

Re: Error code 64

Thanks for the reply, very helpful.
by Heather
Thu Apr 04, 2024 3:51 pm
Forum: Customer/End User Help
Topic: Error code 64
Replies: 5
Views: 1201

Error code 64

Apologies if this is a really basic question as I haven't managed to find the answer elsewhere. My system was installed 2 weeks ago and yesterday I had an 'error code 64 - DC Bus high' in the afternoon. Can anyone explain what this means please? What do I need to do about it? System is working norma...