Search found 4 matches

by LauraBattery
Sun Nov 12, 2023 11:14 pm
Forum: Mobile App Help
Topic: Battery instruction timeout
Replies: 8
Views: 1980

Re: Battery instruction timeout

Looking on the Facebook Fox User Group page, this is a widespread issue today. I noticed it at about 7am and it’s still not working. Looks like an issue at Fox’s end. If you are on FB, I recommend joining the group as it’s a great place to get advice and tips. As far as this problem goes, there’s n...
by LauraBattery
Sun Nov 12, 2023 9:25 pm
Forum: Customer/End User Help
Topic: Fox ESS server down. Any clue as to when it will be back
Replies: 7
Views: 1702

Re: Fox ESS server down. Any clue as to when it will be back

Sloanyd wrote: Sun Nov 12, 2023 5:47 pm Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.
I have the same problem. How did you access the controls on the inverter?
by LauraBattery
Sun Nov 12, 2023 9:21 pm
Forum: Customer/End User Help
Topic: Battery settings not working
Replies: 2
Views: 639

Re: Battery settings not working

I have the same problem. Battery is heading towards empty and nothing I can do about it.
by LauraBattery
Sun Nov 12, 2023 5:52 pm
Forum: Mobile App Help
Topic: Battery instruction timeout
Replies: 8
Views: 1980

Battery instruction timeout

Hello - trying to set times to charge from the grid via the app but after pressing save, it times out. Tried doing it via the web but can't find any way to do it. Uninstalled and reinstalled app three times, no joy. So right now have no control over my battery. Any advice welcome!