Fox ESS server down. Any clue as to when it will be back

mossdale · Post by **mossdale** » Sun Nov 12, 2023 5:01 pm

Server has been only partially working all day. I can't set the force charge or min SOC just get "timeout" or similar. Any idea when it will be working?

Sloanyd · Post by **Sloanyd** » Sun Nov 12, 2023 5:47 pm

Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.

Simsimbol · Post by **Simsimbol** » Sun Nov 12, 2023 6:15 pm

I have same problem.

mossdale · Post by **mossdale** » Sun Nov 12, 2023 8:22 pm

My inverter (AC1 5.0) is up in the loft and very difficult to get at thanks due to the installer. I cannot find any way to set the force charge or min SOC on grid from the AC1 menu. Any help appreciated.

Thanks,

Martin

LauraBattery · Post by **LauraBattery** » Sun Nov 12, 2023 9:25 pm

Sloanyd wrote: ↑Sun Nov 12, 2023 5:47 pm Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.

I have the same problem. How did you access the controls on the inverter?

Sloanyd · Post by **Sloanyd** » Sun Nov 12, 2023 10:33 pm

From the display on the inverter.
Page 32 in the user guide contains the menu tree how to get to charge times and SOC settings.
I have the H1/AC1

Menu > settings > work mode > Charge time.
Menu > Settings > Battery > min SOC, Max SOC, ongrid Soc.

Paul Wildsmith · Post by **Paul Wildsmith** » Mon Nov 13, 2023 8:18 am

All working now

Post by **Dave Foster** » Mon Nov 13, 2023 9:13 am

I'll leave this here just in case anyone needs it again - into Settings, Work Mode, Charge Times to change times manually.