Can't get WiFi connected

[Peter osborne]

Hi all I have followed the advice and video links to hook up new WiFi system to my solar system. I get as far as looking for WiFi connection w****** number doesn't show however there is a esp_f4c5bb coming up. If I take the dongle out the internet disappears.
Any help to get by this would be great as fox ess haven't answered my emails
Thanks
Peter

[Dave Foster]

Which inverter series do you have?, i’ve never known a dongle to broadcast it’s wifi ssid as that (although it might be named that if you look on your network itself) - what you normally see if you use your phone to show available wifi networks is the W-xxxxxxx name.

Can you post a picture of the dongle so I can see the model number ?