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Connecting Dongle

Posted: Wed Dec 13, 2023 8:06 am
by JamieD
Hi. I have changed broadband provider so have to updae the connection at the dongle. I have connected to the WiFi of the dongle but it won't open the page when I put the ip address in.

Just won't load . Using 192.168.1.1

Thanks

Jamie

Re: Connecting Dongle

Posted: Wed Dec 13, 2023 9:13 am
by Dave Foster
You need to connect firstly to the wifi dongles own wifi, the ssid is something like W-XXXXXXX once connected to that go to your browser and enter 192.168.1.1

I've found it a bit hit and miss on mobile devices as they don't like connecting to something that doesn't have internet and fall back to the nearest known internet wifi signal - if you are having trouble try with a different device phone / tablet.

The connection guide is at step 3 here -
test1.jpg

Re: Connecting Dongle

Posted: Wed Dec 13, 2023 9:28 am
by JamieD
Thanks. have tried on a mobile and laptop and definitely connected to the right WiFi but it just won't open the page when I use the ip address?

J

Re: Connecting Dongle

Posted: Wed Dec 13, 2023 11:02 am
by calum
Your browser may be defaulting to an https:// connection. You may need to type in http://192.168.1.1 - note no "s".

(https:// denotes that the browser and host should try to negotiate a secure connection, but lots of devices like the dongle on the inverter aren't set up to do this, particularly when we're talking about set up interfaces that are rarely used. If a browser asks for https and the host can't provide it, the connection fails and nothing loads)