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Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 5:01 pm
by mossdale
Server has been only partially working all day. I can't set the force charge or min SOC just get "timeout" or similar. Any idea when it will be working?

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 5:47 pm
by Sloanyd
Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 6:15 pm
by Simsimbol
I have same problem.

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 8:22 pm
by mossdale
My inverter (AC1 5.0) is up in the loft and very difficult to get at thanks due to the installer. I cannot find any way to set the force charge or min SOC on grid from the AC1 menu. Any help appreciated.

Thanks,

Martin

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 9:25 pm
by LauraBattery
Sloanyd wrote: Sun Nov 12, 2023 5:47 pm Hi I am having the same issue on the app and foxesscloud.com.
Luckily I have quite easy access to the inverter and can set my charge from grid times and SOC on there.
I have the same problem. How did you access the controls on the inverter?

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Sun Nov 12, 2023 10:33 pm
by Sloanyd
From the display on the inverter.
Page 32 in the user guide contains the menu tree how to get to charge times and SOC settings.
I have the H1/AC1

Menu > settings > work mode > Charge time.
Menu > Settings > Battery > min SOC, Max SOC, ongrid Soc.

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Mon Nov 13, 2023 8:18 am
by Paul Wildsmith
All working now

Re: Fox ESS server down. Any clue as to when it will be back

Posted: Mon Nov 13, 2023 9:13 am
by Dave Foster
I'll leave this here just in case anyone needs it again - into Settings, Work Mode, Charge Times to change times manually.