EQ4800 Export Limit via FoxCloud app, restricted??

[TheRoseManCanberra]

Hi there, I’m new to this and this is my first post.

Ive had solar panels on my roof since 2013 and added an additional system in 2018 so I’m fairly familiar with the workings, management and monitoring of multiple solar systems.

I purchased a EQ4800-L9 battery with a Fox 9.9 Inverter late in December 2025 so I’ve been feeling my way with things. I noticed a couple of weeks back that under the ‘Quick Settings’ tab in the app we had been given the ability to change the ‘Export Limit’ which made sense to me as there could be times that it might be appropriate to vary this setting, but today I’ve noticed that this option has now been withdrawn. Is everyone finding this to have changed or is it only me?

Can anyone shed some light on this change? (is this the place to be asking this question) ?

I’ve seen somewhere in the past that this option might have been limited to ‘Installers’ only and they should be contacted for changes but I’ve had such a disappointing time with my supplier and installers not responding that I doubt that I’d get a response at all from them.

[Will]

This setting is regulated in most countries and was exposed to Fox users for a brief time between app versions 2.1 and 2.2.3. These settings should only be changed by installers, which is why they were removed from end-user profiles recently.

I understand some users found it useful, but Fox is required to restrict this setting for regulatory reasons.