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New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 11:01 am
by EarlGrey
I have just had a new EP11 10Kwh battery installed. The app is showing that the Total Discharged Energy is 936.9kWh. Surely if the battery is new this number should be close to zero? Am I being stupid?

EG

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 11:45 am
by retsplines
Mine did indeed start close-to zero. That's interesting. Does the Total Charged Energy roughly match?

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 11:52 am
by EarlGrey
Total Charged Energy is 1.14MWh...so close.

EG

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 5:56 pm
by MaterialBarracuda48
I would perhaps send off a ticket to Fox Support, as they could check perhaps if the battery was registered to a previous "Plant" and explain the total kWh used is high.

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 7:02 pm
by EarlGrey
Thanks. My installer is going to do exactly that.

EG

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 10:12 pm
by CDubbs
How many battery cycles does the app display ?

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 10:18 pm
by EarlGrey
107 battery cycles.....

EG

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 10:24 pm
by CDubbs
Would certainly suggest it wasn’t new out of the box then

Re: New EP11 battery - Total Discharged Energy

Posted: Thu Dec 25, 2025 10:55 pm
by MaterialBarracuda48
EarlGrey wrote: Thu Dec 25, 2025 10:18 pm 107 battery cycles.....

EG
For rough guidance.
In 10 months, I have 197 cycles (1.92 MWh)

Be interesting to hear what your installer/Fox have to say on the values you have.
Good luck with getting answers.

Re: New EP11 battery - Total Discharged Energy

Posted: Fri Dec 26, 2025 11:57 am
by EarlGrey
Thanks! I'll let you know....

EG