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EP11 Firmware
Posted: Sat May 31, 2025 12:52 pm
by RussJH
On my request, the BMW firmware was upgraded to 1.06 and then 1.07.
However, the app/web portal is still showing as ver 1.05.
Does the system need a reboot ? If so, what is the correct way to do this please ?
Many thanks in advance
Russell
Re: EP11 Firmware
Posted: Mon Jun 02, 2025 4:58 pm
by Will
If you look at the cloud desktop app
https://www.foxesscloud.com/ click under devices, inverter, then click on the view icon for your inverter. Then click on Battery Status, and you'll see the firmware version reported. Note that the EP is both a master and slave so two rows for one battery is normal. Here is a screenshot of a dual EP11 setup.
If it does not show correctly, then the firmware update didn't succeed.
Re: EP11 Firmware
Posted: Mon Jun 02, 2025 5:46 pm
by RussJH
Many thanks Will.
As I suspected, mine shows 1.05 so the update has not succeeded. I have asked the installer to go back to Fox.
Re: EP11 Firmware
Posted: Mon Jun 02, 2025 5:52 pm
by Will
No worries, they should have known, as on the agent firmware manager, it says if something is successful or not.
For example, I had one fail first time around and it looks like this, so it's not like it's hard to understand the results
Re: EP11 Firmware
Posted: Mon Jun 02, 2025 11:21 pm
by RussJH
I do wonder if the installer asked them to do it, as that's twice now it hasn't worked.