EPS battery idle for no reason

[andycbates]

I have a EPS5 battery, it was working fine but now it is neither charging or discharging and is at 17% SOC. The invertor has comms with the battery (I think) and sees a SOH of 96%. The battery however has one flashing red and two solid greens which suggests I have a SOH error. i get no error reports today but did see some errors yesterday but cant get back to them. the battery is one year old , the system was all powered down and back up again at the start of this issue

i have tried taking the battery off air for 15 minues + and trying a normal power up and restart proceedure, help pls thanks

[Will]

Can you upload a picture of the lights and I can compare the lights with the error codes in the manual.