Displayed Load is always zero
Posted: Thu Jan 30, 2025 11:18 am
On 1st November 2024, 9 solar panels were installed on my house roofs in two arrays – the first of 5 panels, the second of 4 panels. Each panel has a nominal max output of 405 watts, giving a possible total of 3.6kW.
There was no battery storage required, so the inverter fitted was a Fox ESS F3600, with a WiFi connection to the house network router.
The installers left no documentation but said that all information was available online and that I would be able to monitor the system by downloading the FoxCloud app to my Android mobile phone.
I have downloaded and installed the FoxCloud2.0 app and used it to verify that the system appears to be working, but I am puzzled by how little information it is providing compared with the amount of information it seems to be able to provide. Here are the readings it showed at 10:20 on 30th January 2025 (a fairly sunny day):
PV information:
PV Voltage - Current - Power 1.318
PV1 Voltage 163.8 Current 7.2 Power 1.179
PV2 Voltage 115.5 Current 1.2 Power 0.139
PV3 Voltage 0 Current 0 Power 0
PV4 Voltage 0 Current 0 Power 0
AC information:
Voltage 242.8 Current 5.0 Power 1.258 Frequency 50.1
Load information:
Daily load consumption 0kWh
Total load consumption 0kWh
Total load power 0kW
Grid load power -1.258kW
EPS load power -kW
Grid information:
Grid Status Export
Daily feed-in energy 0kWh
Total feed-in energy 0kWh
Daily purchased energy 0kWh
Total purchased energy 0kWh
Feed-in power 1.258kW
Purchased power 0kW
I found the installation/user manual for the inverter online and in the small print it mentions an optional CT clamp but implies that the clamp is only required for limiting any exported power to the grid to a maximum of 5 kW so would not be required for my system which has a maximum output of only 3.6 kW. The installers left a CT clamp and a communication connector for plugging into the inverter but did not fit the clamp and did not connect it to the inverter. I did not expect it to make any difference but I tried fitting the clamp and connecting it to the inverter as shown in the user manual. As I expected, it made absolutely no difference to the readings shown on the FoxCloud2.0 app so I have removed the clamp and disconnected it from the inverter.
It appears to me that neither the actual input from the grid nor the load have ever been measured. These are my questions:
Should that information be available from the inverter that has been fitted or is it only available from a more sophisticated inverter?
Is that information only available for systems with battery storage?
Is that information somehow obtained from a smart meter? At the moment, the house does not have a smart meter – one is being fitted in the near future. There is a supplementary meter (Emlite model ECA2.nz) that was fitted near the inverter when the system was installed - it only shows 3 values (total Import consumption, total Export consumption and net consumption, where total import consumption is still showing zero, thus matching the total feed-in energy shown by the app).
There was no battery storage required, so the inverter fitted was a Fox ESS F3600, with a WiFi connection to the house network router.
The installers left no documentation but said that all information was available online and that I would be able to monitor the system by downloading the FoxCloud app to my Android mobile phone.
I have downloaded and installed the FoxCloud2.0 app and used it to verify that the system appears to be working, but I am puzzled by how little information it is providing compared with the amount of information it seems to be able to provide. Here are the readings it showed at 10:20 on 30th January 2025 (a fairly sunny day):
PV information:
PV Voltage - Current - Power 1.318
PV1 Voltage 163.8 Current 7.2 Power 1.179
PV2 Voltage 115.5 Current 1.2 Power 0.139
PV3 Voltage 0 Current 0 Power 0
PV4 Voltage 0 Current 0 Power 0
AC information:
Voltage 242.8 Current 5.0 Power 1.258 Frequency 50.1
Load information:
Daily load consumption 0kWh
Total load consumption 0kWh
Total load power 0kW
Grid load power -1.258kW
EPS load power -kW
Grid information:
Grid Status Export
Daily feed-in energy 0kWh
Total feed-in energy 0kWh
Daily purchased energy 0kWh
Total purchased energy 0kWh
Feed-in power 1.258kW
Purchased power 0kW
I found the installation/user manual for the inverter online and in the small print it mentions an optional CT clamp but implies that the clamp is only required for limiting any exported power to the grid to a maximum of 5 kW so would not be required for my system which has a maximum output of only 3.6 kW. The installers left a CT clamp and a communication connector for plugging into the inverter but did not fit the clamp and did not connect it to the inverter. I did not expect it to make any difference but I tried fitting the clamp and connecting it to the inverter as shown in the user manual. As I expected, it made absolutely no difference to the readings shown on the FoxCloud2.0 app so I have removed the clamp and disconnected it from the inverter.
It appears to me that neither the actual input from the grid nor the load have ever been measured. These are my questions:
Should that information be available from the inverter that has been fitted or is it only available from a more sophisticated inverter?
Is that information only available for systems with battery storage?
Is that information somehow obtained from a smart meter? At the moment, the house does not have a smart meter – one is being fitted in the near future. There is a supplementary meter (Emlite model ECA2.nz) that was fitted near the inverter when the system was installed - it only shows 3 values (total Import consumption, total Export consumption and net consumption, where total import consumption is still showing zero, thus matching the total feed-in energy shown by the app).