Mobile app measurements
Posted: Wed Jan 29, 2025 1:47 pm
Hello all,
I'm not getting the expected data logged correctly in the FoxCloud2.0 app, and I'm not being able to get satisfactory answers from the representatives in Portugal, so I wonder if someone can help?
Setup:
- Fox F4600 inverter
- 8x505WP solar panels
- Chint DDSU666-CT power meter (linked to my FoxESS Cloud account)
Issue description:
On the mobile app and foxesscloud.com, namely on the plant animated visualization, I can see:
- Current PV
- Current Load
- Current grid injection/consumption
Screenshots below: This proves that the meter itself is working and correctly linked to the FoxESS account.
Now... what isn't working correctly is how the data is stored/represented on the charts, being that I get two different things when I'm on the website or mobile app, both incomplete:
1) On the website I get the following chart: This chart has the solar energy produced (black line) and the Pt only (I guess the result of Load - Solar produced). But as we can see, it has nothing else, namely the Load over time or the grid consumption power, which are always zero.
2) On the app, I get the following: Again, this seems very incomplete: load is also always zero (incorrect) and hints that everything I produce is exported to the grid?
Can someone explain this behaviour and hopefuly provide some help?
It's like the meter is linked to the account but not set as the right type of device or similar? I was expecting to at least see the Load over time on some graphic (without having to do the mental math of Load - Solar, which is only possible on the website anyway).
Thank you very much!
Kind regards,
af
I'm not getting the expected data logged correctly in the FoxCloud2.0 app, and I'm not being able to get satisfactory answers from the representatives in Portugal, so I wonder if someone can help?
Setup:
- Fox F4600 inverter
- 8x505WP solar panels
- Chint DDSU666-CT power meter (linked to my FoxESS Cloud account)
Issue description:
On the mobile app and foxesscloud.com, namely on the plant animated visualization, I can see:
- Current PV
- Current Load
- Current grid injection/consumption
Screenshots below: This proves that the meter itself is working and correctly linked to the FoxESS account.
Now... what isn't working correctly is how the data is stored/represented on the charts, being that I get two different things when I'm on the website or mobile app, both incomplete:
1) On the website I get the following chart: This chart has the solar energy produced (black line) and the Pt only (I guess the result of Load - Solar produced). But as we can see, it has nothing else, namely the Load over time or the grid consumption power, which are always zero.
2) On the app, I get the following: Again, this seems very incomplete: load is also always zero (incorrect) and hints that everything I produce is exported to the grid?
Can someone explain this behaviour and hopefuly provide some help?
It's like the meter is linked to the account but not set as the right type of device or similar? I was expecting to at least see the Load over time on some graphic (without having to do the mental math of Load - Solar, which is only possible on the website anyway).
Thank you very much!
Kind regards,
af