Where do you find the latest firmware versions ?

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VinceK
Posts: 2
Joined: Sat Feb 10, 2024 10:46 am

I have searched fox ESS and the web in General, but I can’t find any reference to the latest firmware versions for Foxess inverters. Specifically I have a KH10 inverter. Anyone know.

Also, how do I get updates?

Regards

Vince
KH10, 24x435w panels, 20kWh of ECM/C4300 battery’s.
PCall
Posts: 6
Joined: Mon Mar 25, 2024 7:14 pm

Vince,

I'm new to this but today I added 3 EC2900 V1 Batteries to my array.
I noticed that the firmware version was different on the new batteries. The original batteries have a Version of 1.12 and the New batteries have a version 1.09. I reached out to https://theecosupermarket.co.uk on 02476 981 489.
The assistant told me that, either my installer could update my Firmware of Fox could remotely. I called fox on 02475100078, this is mainly an installer number and you'll be asked to email. I've just left a email, service.uk@fox-ess.com, asking if they could update my firmware remotely.

I hope this helps.

Regards,

PhilCall
JimH
Posts: 9
Joined: Tue Feb 20, 2024 11:06 am

I've found that opening a support ticket here works well too : https://support.fox-ess.com/portal/en/newticket
Fox ESS H1-5.0-E-G2
Fox ESS ESC 2900-H3 Cube Battery - Master plus 2 Slaves - All V2 - 8.64kWh
430w Jinko JKM430N-54HL4R-B all black panels (2 strings of 6 - SW facing) - 5.16 kWp
Octopus Agile Import and Fixed Export tariffs
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