What number did you ring? I've tried the number on their website and emailing in but not getting any useful responses.markwdimelow wrote: ↑Sun Dec 18, 2022 11:05 am I had a similar problem it turns out the firmware needed updating.
Rang Fox's UK customer service line and it was sorted within 2 hours.
Hope this helps
Search found 6 matches
- Sun Dec 18, 2022 4:48 pm
- Forum: Battery Hardware
- Topic: Batteries not charging - help
- Replies: 10
- Views: 4086
Re: Batteries not charging - help
- Thu Dec 15, 2022 8:20 pm
- Forum: Mira HV25
- Topic: Adding batteries to an existing stack
- Replies: 2
- Views: 3019
Re: Adding batteries to an existing stack
Ignore my previous comment.
I found a section in the manual that says to turn off the inverter as well as the breaker on the BMS
I found a section in the manual that says to turn off the inverter as well as the breaker on the BMS
- Thu Dec 15, 2022 4:03 pm
- Forum: Sensors
- Topic: Knowing what energy goes where.
- Replies: 1
- Views: 2433
Knowing what energy goes where.
Anyone know if it's possible to distinguish what energy goes where.
For example...
In the energy distribution card the battery bubble just shows a total of charge kWh, But it doesn't say what was from solar and what was from grid.
Or am I just missing something that already exists?
For example...
In the energy distribution card the battery bubble just shows a total of charge kWh, But it doesn't say what was from solar and what was from grid.
Or am I just missing something that already exists?
- Wed Dec 14, 2022 3:07 pm
- Forum: Mira HV25
- Topic: Adding batteries to an existing stack
- Replies: 2
- Views: 3019
Adding batteries to an existing stack
Hi I already have a Mira BMS and 2 x batteries. I was wondering the process for adding an extra two. Do I just need to flip the breaker on the BMS then disconnect the cables. Or should I turn the inverter off as well? I read the manual but can't see anything about the power side of things. On the ...
- Wed Dec 07, 2022 4:50 pm
- Forum: HV2600
- Topic: batteries discharging to grid
- Replies: 1
- Views: 979
Re: batteries discharging to grid
Mine did exactly the same,
The installers had wired the two wires on the CT clamp back to front. I.e. positive to negative and negative to positive.
The installers had wired the two wires on the CT clamp back to front. I.e. positive to negative and negative to positive.
- Tue Dec 06, 2022 3:38 pm
- Forum: Customer/End User Help
- Topic: confirmation about battery charging
- Replies: 4
- Views: 1697
confirmation about battery charging
Hi All, Just had a new solar install 1 x H1-3.7-E Inverter 2 x HV25 batteries 10 x 400w array. there have been a few teething issues with CT meters, but I believe anything is generating/reporting as it should. Have also set up homeassistance with MODBUS, everyone loves data! :D I have questions ...