Search found 4 matches

by AnnJones
Wed Oct 02, 2024 7:27 pm
Forum: Customer/End User Help
Topic: Minimum SoC and Battery Reserve
Replies: 6
Views: 586

Re: Minimum SoC and Battery Reserve

That worked thank you very much
by AnnJones
Wed Oct 02, 2024 7:15 pm
Forum: Customer/End User Help
Topic: Minimum SoC and Battery Reserve
Replies: 6
Views: 586

Re: Minimum SoC and Battery Reserve

Thanks. It is in the garage, I can access the front panel, so will give that a try
by AnnJones
Wed Oct 02, 2024 6:35 pm
Forum: Customer/End User Help
Topic: Minimum SoC and Battery Reserve
Replies: 6
Views: 586

Re: Minimum SoC and Battery Reserve

On the app, I changed the min SoC first and it said succeeded, then tried to change the battery reserve and it says "code:44098, write failure" and then reverts both settings back to 20%. On the website it won't let me even select the numbers to change them
by AnnJones
Wed Oct 02, 2024 6:06 pm
Forum: Customer/End User Help
Topic: Minimum SoC and Battery Reserve
Replies: 6
Views: 586

Minimum SoC and Battery Reserve

Hi,
I am a complete novice and recently had a Fox ESS inverter and batteries installed. I've been trying to reduce the min SoC and battery reserve down from 20% to 10% but neither the app or website will let me. Any ideas on how to change this?

Many thanks