Search found 2 matches

by Tom Beckmann
Tue Apr 30, 2024 5:37 pm
Forum: Customer/End User Help
Topic: Fox ESS app not working
Replies: 27
Views: 11641

Re: Fox ESS app not working

Sadly neither of the Fox apps report server down or server error codes. At the very least they should report that and give a status page url so we could go and see if it was a planned outage or not. I have on occasion (but not this time) seen a "timed out" message.... but even that didn't ...
by Tom Beckmann
Sat Nov 11, 2023 2:26 pm
Forum: Customer/End User Help
Topic: Enable charge from grid button not visible
Replies: 5
Views: 1064

Re: Enable charge from grid button not visible

It is clearly a bug that if a charging period is disabled the battery isn't used to power the house load.
If it's not a bug then they need some serious user interface redesign to explain it!

I've reported it, but they haven't sent a sensible response yet.