Page 1 of 1

Firmware updates

Posted: Tue Jul 23, 2024 4:41 pm
by cthody
Hi. I have an LV5200 installed and am installing a second slave LV5200. I read that firmware updates are required for the two batteries to work together with my SOLIS Inverter. I emailed FOX service center, who appear to be in denial about this as they said nothing needs doing apart from plugging in the cables...

Any thoughts? Thank you

Re: Firmware updates

Posted: Tue Jul 23, 2024 7:25 pm
by Dave Foster
The LV5200 can only have their firmware upgraded by a Fox engineer on-site, but as I understand it as long as you set the Master with the newer firmware version the slave can be on an older version (it won’t work the other way round).

Re: Firmware updates

Posted: Wed Jul 24, 2024 7:39 pm
by cthody
Thanks - I had an email today from Fox saying they will not support a software upgrade if I self install and that I can't add the latest LV5200 with a purple sticker to my existing LV5200.

What a pain - the only way to upgrade appears to be by having to buy the latest batteries, not cheap!