I am a new Fox ESS user and its only been a month I have installed Fox T3 On-Grid. My inverter is showing an error today after my street transformer malfunction. After power resumption its constantly showing "CODE-11 Communication Fault between Manager and Master. My installer has been unable to diagnose the issue. Can anybody there help? Or must I visit the warranty center to get it fixed?
Error Code 11:
Hi,
I am a new Fox ESS user and its only been a month I have installed Fox T3 On-Grid. My inverter is showing an error today after my street transformer malfunction. After power resumption its constantly showing "CODE-11 Communication Fault between Manager and Master. My installer has been unable to diagnose the issue. Can anybody there help? Or must I visit the warranty center to get it fixed?
Thanks
I am a new Fox ESS user and its only been a month I have installed Fox T3 On-Grid. My inverter is showing an error today after my street transformer malfunction. After power resumption its constantly showing "CODE-11 Communication Fault between Manager and Master. My installer has been unable to diagnose the issue. Can anybody there help? Or must I visit the warranty center to get it fixed?
Thanks
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Dave Foster
- Posts: 1237
- Joined: Thu Oct 13, 2022 7:21 pm
It’s possibly a firmware mismatch that is causing the problem - but either way I would recommend that if your installer is not able to correct it, that you contact FoxESS service and ask them for their advice.