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Where do you find the latest firmware versions ?
Posted: Tue Mar 12, 2024 8:30 pm
by VinceK
I have searched fox ESS and the web in General, but I can’t find any reference to the latest firmware versions for Foxess inverters. Specifically I have a KH10 inverter. Anyone know.
Also, how do I get updates?
Regards
Vince
Re: Where do you find the latest firmware versions ?
Posted: Mon Mar 25, 2024 7:47 pm
by PCall
Vince,
I'm new to this but today I added 3 EC2900 V1 Batteries to my array.
I noticed that the firmware version was different on the new batteries. The original batteries have a Version of 1.12 and the New batteries have a version 1.09. I reached out to
https://theecosupermarket.co.uk on 02476 981 489.
The assistant told me that, either my installer could update my Firmware of Fox could remotely. I called fox on 02475100078, this is mainly an installer number and you'll be asked to email. I've just left a email,
service.uk@fox-ess.com, asking if they could update my firmware remotely.
I hope this helps.
Regards,
PhilCall
Re: Where do you find the latest firmware versions ?
Posted: Tue Mar 26, 2024 4:54 pm
by JimH
I've found that opening a support ticket here works well too :
https://support.fox-ess.com/portal/en/newticket